At a Glance
- Tasks: Support individuals with complex care needs and promote their independence.
- Company: Creative Care, a nurturing environment in Leicester focused on person-centred care.
- Benefits: Competitive pay, bonuses, training opportunities, and discounts on various services.
- Other info: Join a supportive team and enjoy excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Desire to learn and grow, with some experience in care preferred.
The predicted salary is between 26500 - 27500 £ per year.
Location: Leicester, England, United Kingdom
Company: Bitrecruit
Employment type: Basic
Hours per week: 40
Hourly rate: £12.71
This role is only open to male applicants due to the preferences of the individuals we support.
About Creative Care - Leicester Complex Care Service
Located in the heart of Leicester, Creative Care offers a warm, welcoming, and thoughtfully adapted residential setting for adults with complex care needs. Our service supports individuals living with acquired brain injuries, learning disabilities, physical disabilities, and mental health conditions. Each resident benefits from a private, individually designed flat, many with access to gardens, promoting independence and comfort. While some flats have their own outside space, all residents have access to communal outdoor areas. With a strong focus on person‑centred care, we provide 24‑hour care support tailored to each individual's needs, ensuring a safe, therapeutic, and nurturing environment where residents can thrive. All individuals require support with behaviours that challenge, and we work closely with each resident to provide the best care possible.
Key Responsibilities
- Mentor new colleagues during induction to support high‑quality care delivery
- Participate in supervision, observation, and appraisal processes
- Provide effective communication including accurate written reports
- Follow WCL financial procedures
- Act in line with the organisation's environmental and sustainability principles
- Maintain a caring environment aligned with best practice, guidance and legislative requirements
- Contribute to clear and effective communication with all stakeholders
- Deliver high‑quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
- Seek and share the views and preferences of the people we support
- Promote high levels of satisfaction among people we support, families, colleagues and commissioners
- Support the Service Manager with complaints and concerns following WCL policy
- Maintain positive relationships with families, the community, and external partners
- Understand and implement safeguarding procedures
- Co‑operate with the employer to ensure health and safety compliance
- Support the Service Manager in maintaining a safe environment
- Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
Employee Benefits
- Training & Development: Access accredited and in‑house training courses. We cover the cost of your qualification, and upon completing Level 2 or above, you'll receive a £150 bonus (plus £50 for completing the Care Certificate).
- Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months.
- Discount Schemes: We cover the cost of your Blue Light Card, giving you access to discounts on childcare, shopping, and online courses.
- Refer a Friend: Earn a £200 bonus for each successful referral who joins Creative Care.
- Technology Support: Benefit from digital tools including rota and care planning apps, with full training provided.
Qualifications
- Desirable: A recognised health or social care qualification
- Additional relevant training or qualifications
- Essential: Evidence of wanting to professionally develop
- Essential: Willingness and ability to learn
- Desirable: Experience supporting people with disabilities, older people, dementia or mental health needs
- Desirable: Experience working as part of a team
- Essential: Ability to handle basic numerical data, including simple financial information
- Essential: Ability to use Microsoft Office (Word and Outlook)
- Desirable: Ability to use WCL transport or own transport when required
Personal Qualities
- Understanding of fairness and valuing diversity
- Understanding of safeguarding vulnerable adults and the ability to recognise concerns
- Ability to work positively and flexibly as part of a team
- Positive values relating to disability, older people, dementia and mental health
- Understanding of WCL's key statements and how to demonstrate them
- Ability to provide high‑quality support to people with learning disabilities, dementia and mental health needs
- Good verbal and written communication skills
- Ability to listen sensitively
- Strong interpersonal skills
- Ability to plan, organise and prioritise tasks
- Understanding of positive, person‑centred support planning
Ready to change lives? Apply now!
Night Support Worker – Complex Care Leicester employer: Occupop
Creative Care in Leicester is an exceptional employer, offering a supportive and nurturing work environment for Night Support Workers dedicated to making a difference in the lives of individuals with complex care needs. With a strong emphasis on professional development, employees benefit from comprehensive training opportunities, a welcoming culture, and attractive bonuses, including a £250 welcome bonus and referral incentives. The organisation prioritises employee well-being and satisfaction, ensuring that staff are equipped with the tools and support necessary to provide high-quality, person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Night Support Worker – Complex Care Leicester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Occupop.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Occupop!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Occupop, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Occupop or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Night Support Worker – Complex Care Leicester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Occupop:Before hitting send, make sure to tailor your application specifically to Occupop! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Occupop
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
