At a Glance
- Tasks: Support lifecycle activities and provide technical assistance to global customers.
- Company: Join a growing team at a leading manufacturing company in Kempston.
- Benefits: Competitive salary, early finish Fridays, generous holiday, and life insurance.
- Other info: Exciting career progression opportunities in a collaborative team.
- Why this job: Make an impact in a dynamic environment while developing your engineering skills.
- Qualifications: Mechanical or electrical engineering background with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
We have an exciting opportunity for an experienced Lifecycle Engineer to join a growing team. The ideal candidate will have a background in mechanical or electrical engineering and experience within a manufacturing environment. The Lifecycle Engineer will provide technical and administrative support for all aspects of Lifecycle activities, communicating regularly with our global customers from initial enquiries to preparing detailed proposals relating to all Fords products. The selected individual will join a committed team focused on delivering outstanding customer support and service while meeting established revenue and margin objectives.
Key Duties
- Provide a professional, rapid response to customers.
- Provide commercial and technical assistance to customers including spare parts identification, provision of drawings, parts lists, and general technical support.
- Proactively identify and secure further business opportunities with customers and undertake proactive initiatives to secure enquiries and orders.
- Prepare proposals and negotiate commercial terms and conditions to ensure additional business is gained through repairs, refurbishments, upgrades, and modpacks for existing machines.
- Diligently and methodically ensure all necessary information is inputted into the relevant ERP (Epicor) and CRM (Salesforce) systems to ensure correct process flow throughout the business.
- Assume responsibility for the management of projects undertaken, including allocating resources to achieve successful completion.
- Work with the Head of Commercial on proactive initiatives to increase opportunities for spare parts, reconditioning, upgrades & contract sales.
- Provide costing support within the company procurement framework, including sourcing components to maximise margins.
- Work in accordance with company procedures, specific guidelines and terms of reference at all times.
- Carry out any tasks within competence of the postholder as required.
Skills / Experience
- Essential mechanical or electrical engineering background.
- Good understanding of technical drawings.
- Excellent Microsoft Office skills.
- MRP/ERP systems experience.
- Experience of working in a lifecycle environment.
- Desirable: Import / export international experience, CAD experience, experience in manufacturing industry, additional language (French / Spanish).
Person Specification
- Excellent communication and interpersonal skills.
- Extremely customer‑focussed and responsive to customers.
- Logical, methodical, and process‑driven with excellent organisational skills.
- Strong attention to detail, analytical mindset.
- Commercially aware, real team player, collaborative and inclusive.
- Multi‑tasking, adaptive to changing priorities.
- Proactive, enthusiastic, self‑motivated.
- Desire to progress within the lifecycle department.
Remuneration
- Competitive salary.
- Commission, discretionary bonus.
- Early Friday finish – 37 hour working week (Monday–Thursday 8:00–4:30, Friday 8:00–1:00).
- 25 days holiday + bank holidays.
- Company life insurance x 6 times.
- Pension 5%.
- Income protection after 3 years’ service.
- Access to independent financial adviser.
Working location
Office based – at our refurbished site in Kempston, Bedfordshire.
Lifecycle Engineer in Kempston employer: Occupop
At Occupop, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Kempston that fosters collaboration and innovation. Our commitment to employee growth is evident through our supportive culture, competitive salary packages, and generous benefits, including a 37-hour work week with early finishes on Fridays, 25 days of holiday, and access to financial advisory services. Join us to be part of a dedicated team that values customer focus and encourages professional development in the lifecycle engineering field.
StudySmarter Expert Advice🤫
We think this is how you could land Lifecycle Engineer in Kempston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their lifecycle processes and be ready to discuss how your skills can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lifecycle Engineer in Kempston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lifecycle Engineer role. Highlight your mechanical or electrical engineering background and any relevant experience in a manufacturing environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your customer-focused approach and any specific experiences that relate to the key duties.
Show Off Your Technical Skills:Don’t forget to showcase your technical skills, especially with MRP/ERP systems like Epicor and Salesforce. If you have experience with CAD or understanding technical drawings, make sure to include that too. We love seeing those details!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Occupop
✨Know Your Engineering Basics
Brush up on your mechanical or electrical engineering principles. Be ready to discuss how your background aligns with the lifecycle processes and how you can apply your technical knowledge to support customers effectively.
✨Master the Art of Communication
Since this role involves regular communication with global customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated technical information in the past, especially in a customer-focused environment.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've identified business opportunities or solved complex problems in a manufacturing setting. Highlight your proactive approach and how it led to successful outcomes, as this will resonate well with the interviewers.
✨Familiarise Yourself with Relevant Tools
Get comfortable with ERP systems like Epicor and CRM tools like Salesforce. If you have experience with these, be prepared to discuss how you've used them to manage projects or improve processes in your previous roles.
