At a Glance
- Tasks: Coordinate ocean freight imports, ensuring smooth shipment progression and outstanding customer service.
- Company: Join Simarco International, an award-winning logistics provider with a focus on teamwork and innovation.
- Benefits: Enjoy competitive salary, 25 days leave, pension scheme, and continuous learning opportunities.
- Other info: Be part of a diverse team that values integrity, accountability, and continuous improvement.
- Why this job: Make a real impact in a fast-paced environment while developing your career in logistics.
- Qualifications: 5 years' experience in ocean freight imports and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich, England, United Kingdom (Ipswich / Felixstowe area)
Client / Employer: Occupop (Bitrecruit recruitment agency)
Job Overview
Hours: 09:00 to 17:30 (inclusive of early‑start rota – 07:00 to 15:30), Monday to Friday
Salary: Competitive
About the Company
Simarco International is an award‑winning international logistics provider, specialising in bespoke freight solutions across the UK, Europe, and worldwide. The company values professionalism, dedication and experience at the core of its success.
Key Skills & Qualifications
- Minimum 5 years' experience within ocean freight imports or a similar freight forwarding role.
- Strong knowledge of Far East import shipping services into the UK.
- Experience handling both FCL and LCL shipments.
- Solid understanding of UK customs procedures, import arrival processes and compliance requirements.
- Experience managing Port Health, HMRC, and related import compliance activities.
- Knowledge of shipping documentation including Bills of Lading, commercial invoices, packing lists, delivery orders, and certificates of origin.
- Good understanding of Incoterms and their practical application.
- Knowledge of shipping lines, vessel schedules and transit times from the Far East.
- Strong commercial awareness, including understanding file profitability and gross margins.
- Excellent organisational skills and attention to detail.
- Strong communication and relationship‑building skills.
- Proficiency in Microsoft Office, particularly Excel.
- Experience using Azyra FMS/ERP systems.
- Freight Forwarding, Logistics, or Supply Chain qualification.
- Has the drive to go the extra mile for customers and colleagues.
- Thrives in a fast‑paced freight forwarding environment.
Key Duties & Responsibilities
- Manage ocean freight import shipments from booking through to final delivery, handling both FCL and LCL/consolidation shipments.
- Liaise with shipping lines, overseas agents, hauliers, warehouses, customs teams and customers to ensure smooth shipment progression.
- Monitor vessel arrivals, transit milestones and delivery schedules, proactively managing delays and communicating updates to customers.
- Deliver outstanding customer service while maintaining commercially competitive transport solutions.
- Build and maintain strong customer relationships to support business growth and customer retention.
- Ensure accurate operational, financial and tracking data is maintained within internal systems.
- Work closely with customs clearance and transport teams to ensure compliant cargo processing and delivery.
- Resolve operational queries, invoicing issues, claims and service concerns professionally and efficiently.
- Support departmental KPI achievement relating to service quality, profitability and customer satisfaction.
Benefits
- Highly competitive salary.
- 25 days annual leave, plus 8 bank holidays.
- Company pension scheme.
- Discount platform including top high street retailers.
- Full training and support.
- Cycle to work & Tusker car scheme.
- Regular engagement initiatives including treat days.
- Learning Management System for continuous learning.
- Mental health forum for well‑being support.
- Recognition & rewards through Simarco Stars.
Working with Us
Simarco values teamwork, professionalism and continuous improvement. You will have the opportunity to contribute to ongoing growth while developing your own career in a supportive and dynamic environment.
Equality, Diversity and Inclusion
Simarco International is committed to fostering a diverse, inclusive and respectful working environment. We welcome applications from individuals of all backgrounds and value the unique perspectives that a diverse workforce brings. We are guided by our core values of Integrity, Communication, Accountability and Innovation.
Ocean Freight Import Coordinator in Ipswich employer: Occupop
Simarco International is an exceptional employer located in the vibrant Ipswich/Felixstowe area, offering a dynamic work culture that prioritises teamwork, professionalism, and continuous improvement. Employees benefit from a highly competitive salary, generous annual leave, and comprehensive training, all while being part of a diverse and inclusive environment that values individual contributions and fosters career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Import Coordinator in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and freight forwarding industry. Attend local events or join online forums to meet people who can help you land that Ocean Freight Import Coordinator role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK customs procedures and shipping documentation. We want you to shine when discussing your experience with FCL and LCL shipments, so practice articulating your past successes!
✨Tip Number 3
Showcase your customer service skills! During interviews, share examples of how you've built strong relationships with clients and resolved issues efficiently. This will demonstrate your commitment to going the extra mile for customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ocean Freight Import Coordinator in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ocean Freight Import Coordinator role. Highlight your experience with FCL and LCL shipments, as well as your knowledge of UK customs procedures. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ocean freight and how your background makes you a great fit for Simarco. Don’t forget to mention any specific achievements that demonstrate your expertise.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase examples of how you've built relationships in previous roles. We love seeing candidates who can connect with others!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it shows us you’re serious about joining the Simarco team!
How to prepare for a job interview at Occupop
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your knowledge of ocean freight imports, especially regarding FCL and LCL shipments. Familiarise yourself with the specific processes and documentation involved, such as Bills of Lading and customs procedures. This will show that you're not just a candidate, but someone who truly understands the role.
✨Demonstrate Your Customer Service Skills
Since the job involves building strong customer relationships, be prepared to share examples of how you've gone the extra mile for clients in the past. Highlight any experiences where you resolved issues or improved service quality, as this will resonate well with the company's values.
✨Show Off Your Organisational Skills
Given the fast-paced nature of the role, it's crucial to demonstrate your organisational abilities. Prepare to discuss how you manage multiple shipments and deadlines effectively. You might even want to bring along a sample of your tracking methods or tools you've used in previous roles.
✨Be Ready to Discuss Compliance and Regulations
Understanding UK customs procedures and compliance is key for this position. Brush up on relevant regulations and be ready to discuss how you've navigated these in your previous roles. This will show that you’re not only experienced but also proactive about ensuring compliance in your work.
