At a Glance
- Tasks: Own and optimise HubSpot, ensuring data integrity and user satisfaction.
- Company: Join a multi-award winning tech company with a supportive culture.
- Benefits: Enjoy 25-30 days holiday, private medical insurance, and a cycle to work scheme.
- Other info: Great progression opportunities in a diverse and inclusive team.
- Why this job: Make a real impact by shaping the future of our HubSpot platform.
- Qualifications: Experience with CRM platforms, strong data modelling skills, and stakeholder management.
The predicted salary is between 50000 - 65000 £ per year.
SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider. SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.
The HubSpot Product Owner is accountable for owning HubSpot as a core business platform, ensuring it has a clean, scalable data foundation that supports reliable reporting, operational efficiency and future AI enablement. The role owns the data model, system architecture, integrations and governance of HubSpot, acting as the single point of accountability for how the platform evolves. A key focus is preventing the accumulation of technical debt by setting clear standards, guardrails and decision frameworks for change. Alongside technical and data ownership, the role works closely with HubSpot users across Customer Success, Sales, Marketing and Finance to ensure the platform meets real operational needs, drives adoption, and delivers tangible value rather than becoming a theoretical or overengineered system.
Varied day to day responsibilities:
- HubSpot Platform Ownership: Own HubSpot as a product and platform, with end-to-end accountability for structure, stability and long-term scalability. Define and maintain the target state HubSpot architecture, ensuring consistency across teams and use cases. Act as the final decision-maker on what is built in HubSpot and why. Own HubSpot as a product through the rebuild and transformation programme, ensuring the platform is rebuilt to a clean, governed target state that supports scale, MI and AI enablement. Ensure rebuild decisions are driven by long-term platform health and user outcomes, not short-term delivery convenience.
- Data Model & Single Source of Truth: Own the HubSpot data model, including objects, properties, associations and lifecycle definitions. Ensure the data model reflects how the business actually operates, rather than forcing multiple processes into inappropriate structures. Set and enforce standards for property creation, naming conventions, required fields and definitions.
- Data Governance & Quality: Establish and run a HubSpot data governance framework, including ownership, rules, documentation and change control. Prevent uncontrolled changes that lead to duplication, confusion and reporting inconsistency. Ensure data quality supports trusted MI, forecasting and operational decision making.
- Integrations & Architecture: Own the approach to system integrations, including sequencing, data flows and source-of-truth decisions. Ensure integrations support a consistent, joined-up view of customers across the lifecycle. Act as supplier owner for HubSpot and related partners, managing roadmap alignment and delivery quality.
- User Needs, Adoption & Continuous Improvement: Work directly with HubSpot users across Customer Success, Sales, Marketing and Finance to understand needs, pain points and priorities. Translate user feedback into a clear, prioritised platform roadmap. Ensure new capabilities land successfully through clear communication, guidance and enablement. Balance user needs with governance, avoiding short-term fixes that create long-term problems.
- Permissions, Roles & Access: Define and maintain a clear roles and permissions model to protect sensitive data and system integrity. Ensure users have appropriate access without compromising data quality or compliance.
What we are looking for in a candidate:
- Proven experience owning a CRM or RevOps platform (HubSpot preferred).
- Strong understanding of data modelling, system architecture and integrations.
- Experience establishing and enforcing platform governance and standards.
- Track record of preventing technical debt in scaled CRM environments.
- Strong stakeholder management skills, working effectively with both technical and nontechnical users.
- Comfortable operating as a platform owner, not a delivery-only or admin role.
What is life like at SmartSearch?
- We are a multi-award winning Tech company with an aspirational mentality.
- Recent recognitions include: RegTech100 list for 2024, Top 100 Fastest Growing Tech Companies by Northern Tech Awards 2024, Technology Provider of the Year by Corporate Finance Awards 2024.
- Great Place To Work Certified since 2022.
- Excellent progression opportunities with personal development goals, regular feedback and support.
- Diverse and inclusive team committed to Diversity & Inclusion and Social Responsibility, DE&I initiatives and community impact.
Company benefits:
- 25 days holiday rising to 30 with each year of service.
- Private Medical Insurance covering dental and optical.
- Company pension scheme.
- Life Assurance - 4x your annual salary.
- 1 day paid volunteering per year.
- Enhanced maternity / paternity offerings.
- Employee Assistance Programme.
- Cycle to work scheme.
- On-site gym.
HubSpot Product Owner employer: Occupop
At SmartSearch, we pride ourselves on being a multi-award winning tech company that fosters a collaborative and supportive culture, making it an exceptional place to work as a HubSpot Product Owner. With excellent progression opportunities, a commitment to diversity and inclusion, and a range of benefits including private medical insurance and generous holiday allowances, our West Yorkshire location offers a unique environment for personal and professional growth. Join us in driving innovation while enjoying a fulfilling work-life balance in a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land HubSpot Product Owner
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that HubSpot Product Owner role.
✨Tip Number 2
Prepare for interviews by practising common questions related to CRM ownership and data governance. We suggest doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how it aligns with the job.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, we recommend highlighting specific projects where you’ve successfully managed a CRM platform or improved data quality. This will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HubSpot Product Owner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HubSpot Product Owner role. Highlight your experience with CRM platforms, especially HubSpot, and showcase how your skills align with the job description.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to own a platform and prevent technical debt. Use metrics where possible to show the impact of your work.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We want to see your personality shine through, so don’t be afraid to be yourself!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Occupop
✨Know Your HubSpot Inside Out
Before the interview, make sure you’re well-versed in HubSpot’s features and functionalities. Familiarise yourself with its data model, integrations, and governance practices. This will not only show your expertise but also demonstrate your commitment to owning the platform effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully collaborated with both technical and non-technical users in previous roles. Highlight specific instances where you translated user feedback into actionable improvements, as this is crucial for driving adoption and ensuring the platform meets real operational needs.
✨Emphasise Your Experience with Data Governance
Be ready to discuss your experience in establishing and enforcing data governance frameworks. Share how you’ve prevented technical debt in past projects and maintained data quality, as this aligns perfectly with the role's focus on creating a clean, scalable data foundation.
✨Prepare Questions About Future Developments
Think about the future of HubSpot and how it can evolve within the company. Prepare insightful questions about their roadmap for AI enablement and how they envision the platform supporting long-term business goals. This shows your forward-thinking mindset and genuine interest in contributing to their growth.
