At a Glance
- Tasks: Bridge customer support and sales, managing client relationships and driving revenue growth.
- Company: Join a family-run company with a vibrant and supportive culture.
- Benefits: 33 days holiday, tech discounts, health benefits, and fun team incentives.
- Other info: Enjoy a dynamic office environment with plenty of team-building events.
- Why this job: Launch your commercial career with full training and clear progression opportunities.
- Qualifications: No experience needed; just bring your ambition and communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Location: Horsham (Office-Based | Free onsite parking & near train station)
Career Path: Direct progression to Account Management & Sales Account Executive / Client Support Specialist
Ready to launch your commercial career? At Global 4, we don't just offer a job; we offer a launchpad. If you are a confident communicator with a commercial spark and a desire to build a career in sales or account management, this is where your journey begins.
The Role
You will bridge the gap between world-class customer support and savvy sales. Working closely with our seasoned Account Managers, you will act as a trusted point of contact, ensuring our customers always have the right technology solutions at the right time. This role is purpose-built for progression. We will teach you the ropes of consultative selling, product knowledge, and pipeline management, setting you up for a future promotion into a full Account Management or Sales role.
Key Responsibilities
- Customer Support & Account Development
- Be the Go-To Contact: Manage a portfolio of customers, handling both inbound enquiries and proactive outbound check‑ins.
- Build Relationships: Welcome new clients to Global 4, review their services, and align their needs with our tailored solutions.
- Deliver Excellence: Handle service discussions confidently while maintaining a sharp commercial mindset.
- Revenue, Renewals & Growth
- Protect & Grow: Take ownership of contract renewals to safeguard existing revenue while ensuring a seamless customer experience.
- Spot Opportunities: Identify and progress natural opportunities to upsell and cross‑sell our wider range of products and services.
- Drive the Pipeline: Accurately quote, close opportunities, and feed larger, complex leads to the senior Account Management team.
- Pipeline Management & Progression
- Master the Process: Keep a structured, up-to-date pipeline of renewals and upgrades, ensuring all activities are accurately logged in the CRM.
- Level Up Your Knowledge: Learn the ins and outs of our multi-product portfolio, including connectivity, telephony, mobile, and IT services.
- Evolve Your Skills: Develop confidence in objection handling and consultative sales, positioning yourself for your next big career step.
What We're Looking For
We hire for attitude and train for skill. Previous experience in a customer-facing or sales support role is a bonus, but absolutely not essential – full training is provided!
- The Ambition: A genuine, burning desire to build a long-term career in sales or account management.
- The Communicator: You are articulate, confident over the phone, and love engaging with people.
- The Commercial Mindset: You take pride in taking ownership of revenue, outcomes, and targets.
- The Organiser: Strong organizational skills with the ability to juggle multiple customer conversations and follow up proactively.
- The Attitude: Positive, eager to learn, and ready to thrive in a bustling office environment.
Why Join Global 4?
We are a family-run company that actually acts like one. We've created an energetic, supportive environment where your hard work is celebrated and rewarded.
The Perks
- Generous Leave: 33 days holiday (incl. bank holidays), a Buy & Sell scheme, plus up to 5 extra days rewarded for length of service.
- Tech Discounts: 50% off our Broadband & Utility packages (completely FREE after two years!).
- Health & Security: Death in service benefit, pension scheme, and eye care vouchers.
- Office Culture: Complimentary fresh fruit, bottomless tea / coffee, and the legendary "Friday Fridge".
- Rewards: Company lunches, fun team incentives, and our "Kudos" Employee Recognition Scheme.
- Giving Back: Paid Charity leave and a £250 "Bright Ideas" scheme.
Equal Opportunities: Global 4 is proud to be an Equal Opportunities and Living Wage Foundation employer. We offer a fantastic working environment with numerous charity events, team-building days, and excellent training opportunities.
Account Executive in Horsham employer: Occupop
At Global 4, we pride ourselves on being a family-run company that fosters a vibrant and supportive work culture, making it an excellent employer for those looking to kickstart their careers in sales or account management. With generous leave policies, comprehensive training, and unique perks like tech discounts and employee recognition schemes, we ensure our team members feel valued and motivated. Located in Horsham, our office offers free onsite parking and is conveniently near the train station, making it easy for you to join our dynamic team and grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Horsham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Account Executive role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a short, snappy introduction about yourself and your ambitions in sales. Make it memorable and show off that commercial spark!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Account Executive in Horsham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A bit of flair can make your application stand out from the crowd.
Tailor Your Application:Make sure to tailor your application to the Account Executive role. Highlight any relevant experience or skills that align with what we’re looking for, like your communication skills or any customer-facing roles you've had. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – first impressions matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Global 4!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Before the interview, make sure you understand Global 4's products and services inside out. Familiarise yourself with their offerings in connectivity, telephony, mobile, and IT services. This will not only impress your interviewers but also help you answer questions confidently.
✨Show Off Your Communication Skills
As an Account Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common interview scenarios with a friend to get comfortable with engaging in conversation.
✨Demonstrate Your Commercial Mindset
Be prepared to discuss how you would handle customer relationships and identify upselling opportunities. Think of examples from past experiences where you've successfully managed client interactions or driven sales, even if they were informal.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in building a long-term career at Global 4 and helps you assess if it’s the right fit for you.
