At a Glance
- Tasks: Lead a team, assess client needs, and develop personalised care plans.
- Company: Candlelight Care, dedicated to providing exceptional support and care.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on client dignity and safety.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care, strong communication skills, and a caring attitude.
The predicted salary is between 30000 - 40000 £ per year.
Job Purpose
The role includes working within an allocated zone, responsible for evaluating and assessing new client packages, developing care plans, carrying out risk assessments, conducting reviews of existing packages, liaising with Commissioners and clients, evaluating care progress and recommending changes to the care plan if required. Mentoring and leading a team of Care Support Workers. Carrying out staff observations and supervisions.
Role Responsibilities
- Carrying out assessments of all new packages.
- Meet and greet with potential private clients and/or their families.
- Re-assess existing packages, for example when a client is discharged from hospital with a change in their needs.
- Carrying out required risk assessments to ensure delivery of safe care.
- Updating care plans, tasks, risk assessments, medication information and other care related documents found within the client’s electronic care plan and care folder, as appropriate.
- Undertaking client reviews under the direction of the Care Coordinator and Deputy Manager.
- Undertaking staff observations, competency assessment and/or supervisions under the direction of the Manager.
- Liaise with other health and social care professionals.
- Undertake care work, when required to meet the needs of the business.
- Working hours to include a minimum of one evening and an alternate weekend.
- Be part of the on-call rota, ready to cover any outstanding care visits at very short notice.
- Available to attend Team Leader Meetings on a monthly basis.
Core Responsibilities
- To maintain your uniform and all company property issued to you to a standard compatible with Candlelight Care’s expectations.
- Refrain from wearing jewellery, false nails or nail varnish whilst on duty, leading by example and promoting good infection control procedures.
- You are required to conduct yourself at all times in a cordial, respectful and courteous manner, even in difficult situations.
- Maintain good working relationships with your Office Team, other care and support workers, clients and their families/representatives.
Qualifications and Experience
- Previous experience within a care role.
- Good working knowledge of care and support work.
- Understanding and respecting the need for confidentiality.
- Good working knowledge of Health & Safety.
- Good working knowledge of personal rights and responsibilities.
- Awareness and importance of preserving clients' dignity.
- High level of literacy skills (you will be required to read care plans and record simple details).
- Diploma level 2 in Health & Social Care.
- Ability to work without constant supervision.
- Caring and empathetic approach.
- Reliable and trustworthy.
- Clean and tidy appearance.
- Ability to manage your own time.
- Good team player, who is understanding and supportive of colleagues.
- Good communication skills (to understand clients and make yourself clearly understood).
Working Hours and Availability
Full time/Part time opportunities. Full driving licence and access to own transport is essential. Minimum one evening and an alternate weekend. Be part of the on-call rota, ready to cover visits at very short notice. Available to attend Team Leader Meetings on a monthly basis.
Disclosure Barring Service (DBS)
At Candlelight Care we take the safeguarding of our clients very seriously. The post-holder will be subject to an Enhanced Certificate from the Disclosure and Barring Service. We will undertake to discuss any matter(s) revealed on the Certificate with the person directly. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.
Team Leader - Heathfield employer: Occupop
Candlelight Care is an exceptional employer that prioritises the well-being and professional development of its staff. With a supportive work culture that encourages teamwork and mentorship, employees have ample opportunities for growth within the healthcare sector. Located in Heathfield, the company offers flexible working hours and a commitment to maintaining high standards of care, making it a rewarding place for those passionate about making a difference in clients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Heathfield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Candlelight Care. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your responses! Think about the key responsibilities listed in the job description and prepare examples from your past experience that demonstrate your skills. This will help you feel more confident and articulate during the interview.
✨Tip Number 3
Showcase your leadership skills! As a Team Leader, you'll be mentoring others. Be ready to discuss how you've successfully led a team or supported colleagues in the past. Highlighting these experiences can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Team Leader - Heathfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in care roles. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Showcase Your Communication Skills:Since good communication is key in this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your cover letter or CV, let us see your writing skills shine!
Highlight Team Leadership Experience:If you’ve got experience mentoring or leading a team, make sure to mention it! We’re looking for someone who can guide Care Support Workers effectively, so share any relevant examples.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Occupop
✨Know Your Care Plans
Familiarise yourself with the key elements of care plans and risk assessments. Be ready to discuss how you would evaluate and update these documents based on client needs, as this will show your understanding of the role and its responsibilities.
✨Showcase Your Leadership Skills
Prepare examples of how you've mentored or led a team in the past. Highlight specific situations where you supported colleagues or improved team performance, as this will demonstrate your capability to lead Care Support Workers effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since good communication is crucial in this role, be prepared to discuss how you would liaise with clients, families, and other health professionals, ensuring everyone is on the same page.
✨Demonstrate Empathy and Understanding
Be ready to share experiences that showcase your caring and empathetic approach. Discuss how you respect clients' dignity and confidentiality, as this aligns with the core values of the company and the expectations of the role.
