Head of Managed Services

Head of Managed Services

Full-Time 150000 - 200000 £ / year (est.) No working from home possible
Occupop

At a Glance

  • Tasks: Lead and shape a high-growth division in IT Managed Services and Cyber Security.
  • Company: Join a rapidly growing UK tech business at a transformational stage.
  • Benefits: Uncapped earnings, share scheme, and generous holiday allowance.
  • Other info: Opportunity to mentor future leaders and drive commercial growth.
  • Why this job: Make a real impact on the future direction of the business.
  • Qualifications: Proven leadership experience in IT Managed Services or Cyber Security.

The predicted salary is between 150000 - 200000 £ per year.

Location: Horsham, West Sussex

Contract Type: Full Time, Permanent

Your career starts here. This is an outstanding opportunity for an experienced Managed Services leader to join a rapidly growing UK technology business at a transformational stage of its journey. As Head of Managed Services, you will lead and shape a high-growth division spanning IT Managed Services, Cyber Security, and Microsoft-led technologies including Copilot and AI. Working closely with the Chief Sales Officer and Senior Leadership Team, you will play a critical role in defining strategy, driving commercial growth, and building a market-leading managed services proposition. This role offers genuine influence, autonomy, and the opportunity to directly impact the future direction of the business while sharing in its long-term success through the employee share scheme. If you are a commercially driven technology leader who thrives on building high-performing teams, scaling services, and turning innovation into customer value, this is a rare chance to make your mark.

Key Responsibilities

  • Define and execute the Managed Services strategy aligned to wider business growth objectives
  • Drive commercial performance and revenue growth across existing and new customers
  • Partner closely with the Chief Sales Officer to shape propositions and maximise market opportunities
  • Build, hire, and scale a high-performing Managed Services team
  • Mentor and develop future leaders within the organisation
  • Coach high performers while proactively managing underperformance
  • Implement scalable operational structures, governance, and processes
  • Act as a senior technical and commercial authority within strategic sales opportunities
  • Support complex customer engagements and high-value solution sales
  • Maintain strong pipeline visibility and report on business progress and performance

Requirements

  • Proven senior leadership experience within IT Managed Services and/or Cyber Security environments
  • Strong track record of scaling services and delivering measurable commercial growth
  • Minimum 5 years' experience leading and developing high-performing teams
  • Demonstrated coaching and mentoring capability with experience developing future leaders
  • Commercially focused mindset with strong understanding of profitability and revenue growth
  • Excellent communication and stakeholder management skills
  • Strong organisational and time management capability within fast-paced environments
  • High attention to detail and commitment to service excellence
  • Self-motivated and proactive leadership style with strong accountability
  • Experience within the Microsoft ecosystem, including Cloud, Security, AI, and Copilot technologies
  • Experience supporting complex sales engagements and enterprise-level opportunities

What We Offer

  • Uncapped earnings with OTE of £150,000 - £200,000
  • Inclusion in the Senior Leadership Team share scheme
  • 25 days holiday increasing to 30 days with service
  • Additional holiday allowance including bank holidays

Head of Managed Services employer: Occupop

At Occupop, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Horsham. As the Head of Managed Services, you will not only lead a high-performing team but also enjoy substantial growth opportunities, competitive earnings, and a stake in the company's success through our share scheme. Join us to make a meaningful impact in a rapidly evolving technology landscape while benefiting from a supportive environment that values your contributions and professional development.

Occupop

Contact Details:

Occupop Recruitment Team

We think you need these skills to ace Head of Managed Services

Managed Services Strategy
Commercial Performance Management
Team Building and Scaling
Coaching and Mentoring
Stakeholder Management
Operational Structure Implementation
Technical Authority in IT Managed Services