At a Glance
- Tasks: Ensure a safe environment while delivering a 5-star guest experience.
- Company: Join a dynamic security team in Glasgow with a focus on customer service.
- Benefits: Flexible shift patterns, competitive pay, and opportunities for growth.
- Other info: Casual shifts available and equal opportunity employer.
- Why this job: Be the frontline hero ensuring safety and satisfaction for guests.
- Qualifications: SIA licence required; previous customer service experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Key Responsibilities
- Always deliver a 5-star guest experience.
- Be seen as a visible customer‑focused professional by being proactive and greeting clients and visitors where possible.
- Carry out regular patrols as and when required.
- Anticipate and action client requirements/requests in a professional manner.
- Always provide a consistently professional service.
- Issue visitor passes using the agreed sign‑in and out policies and procedures.
- Ensure all fire exits are kept clear.
- Report Health & Safety issues.
- Ability and foresight to create a safe environment for all guests and visitors.
- Always maintain a high‑security awareness.
- CCTV interaction where required.
- Complete a full detailed handover at the end of each shift.
Person Specification
- Professional, highly driven, flexible, enthusiastic, proactive, self‑motivated team player.
- Holds a true passion for high standards of customer service delivery.
- Ability to provide a 5-star guest experience.
- Previous experience in hospitality or a customer‑service facing role.
- Excellent interpersonal skills and the ability to interact with people at all levels.
- Immaculate presentation.
- Ability to work independently with confidence, using own initiative as required.
- Confidence and common sense to access and utilise expert resources when making decisions.
- Always maintain and practice a high degree of confidentiality.
- Have an acute sense of security awareness.
- Valid SIA licence essential.
- 5 years of verifiable work history.
- First Aid training would be an advantage.
Commitment to Shift Pattern
Must be able to commit to the following backshift pattern: 14:00‑22:00 on a 4 on 4 off basis. Other shifts will be available on a casual basis and other sites around Glasgow. Due to the location of the site, a car is advantageous.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Security Officer - 4 on 4 off DS/CCTV Required in Glasgow employer: Occupop
At our company, we pride ourselves on fostering a supportive and dynamic work environment where every Security Officer is valued for their contributions. Located in the vibrant city of Glasgow, we offer flexible shift patterns, opportunities for professional development, and a commitment to delivering exceptional customer service, ensuring that our team members can thrive both personally and professionally. Join us to be part of a dedicated team that prioritises safety and excellence while enjoying the unique advantages of working in a bustling urban setting.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - 4 on 4 off DS/CCTV Required in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even those who work at Bitrecruit. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions related to security roles. Think about how you can showcase your customer service skills and your ability to maintain a safe environment. We want you to shine!
✨Tip Number 3
Dress to impress! Make sure you present yourself immaculately, as first impressions matter. You’re applying for a role where professionalism is key, so show them you mean business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Security Officer - 4 on 4 off DS/CCTV Required in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service roles. We want to see how you've delivered a 5-star guest experience in the past, so share specific examples that showcase your proactive approach and professionalism.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your qualifications and fit for the role without any confusion.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your relevant skills and experiences that align with the responsibilities listed, like your ability to maintain high-security awareness and handle CCTV interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Occupop
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks like delivering a 5-star guest experience and maintaining high-security awareness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires a strong focus on customer service, prepare examples from your past experiences where you went above and beyond for clients. Highlight your ability to interact with people at all levels and how you maintained professionalism in challenging situations.
✨Dress to Impress
Presentation matters, especially in a security role. Dress smartly and ensure you look professional. This not only reflects your understanding of the job's requirements but also shows respect for the interview process and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, shift patterns, or training opportunities. This demonstrates your enthusiasm for the role and helps you assess if the company is the right fit for you.
