At a Glance
- Tasks: Diagnose and repair domestic white goods in customers' homes across Bristol and surrounding areas.
- Company: Pacifica is the UK's largest provider of outsourced domestic appliance repair services.
- Benefits: Enjoy a competitive salary of £32,000 – £41,000 plus an uncapped performance bonus and a sign-on bonus.
- Other info: Monday to Friday working hours with pre-planned routes and modern job management software.
- Why this job: Join a market leader with ongoing training and a clear path for development.
- Qualifications: Requires a minimum of 2 years' experience in white goods repair and knowledge of at least four major appliances.
The predicted salary is between 32000 - 41000 £ per year.
Location: Bristol & surrounding areas – ideally within the BS1–BS15 postcode area
Job Type: Full‑Time, Permanent
Salary: £32,000 – £41,000 basic + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign‑on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators and electric ovens—directly in customers' homes. Covering Bristol and surrounding areas, you will use your expertise and product knowledge to deliver professional, high‑quality repairs, supported by our regional field service teams who work productively both independently and in collaboration to repair our customers' appliances and deliver service excellence every day.
What You'll Do
- Diagnose and repair at least four of the core domestic appliance types in customers' homes
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica's high standards in professionalism, reliability and safety
What You'll Need
- Minimum 2 years' experience in the white goods repair sector in a field‑based capacity
- Up‑to‑date working knowledge in fault diagnosis and repair of at least four of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You'll Get
- Competitive basic salary: £32,000 – £41,000 (based on experience & skill set)
- Salary inclusive of £5,000 per annum high‑cost‑living allowance for candidates living within the BS postcode area
- Uncapped performance bonus – OTE up to £50,000+
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE and tablet provided
- Ongoing training including manufacturer‑led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days' holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee perks: Free Multi‑Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by‑box near your home
- Monday to Friday working hours (approx. 9am‑5pm) with pre‑planned routes
- Market‑leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose: To keep households running while protecting the environment.
Our Vision: To care for our customers' appliances for a more sustainable world.
Manufacturers We Work With:
- Electrolux
- AEG Zanussi
- Vestel
- LG
- Hisense
- Lamona
Field Service White Goods Engineer – Bristol [PAS171] employer: Occupop
Pacifica, based in Bristol, offers a competitive salary and up to 33 days' holiday. The team focuses on quality and care, completing over 350,000 repairs annually while promoting sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service White Goods Engineer – Bristol [PAS171]
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service White Goods Engineer – Bristol [PAS171]
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Occupop's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Occupop. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Occupop
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Occupop.
