Field Service Engineer

Field Service Engineer

Full-Time 40000 - 40000 £ / year (est.) No working from home possible
Occupop

At a Glance

  • Tasks: Provide maintenance and repair services to customers, both domestic and commercial.
  • Company: Leading environmental company with a strong family business ethos.
  • Benefits: Up to £40,000 salary, annual bonus, 33 days holiday, and health care cash plan.
  • Other info: Great career development opportunities and employee recognition schemes.
  • Why this job: Join a supportive team and make a real difference in the environment.
  • Qualifications: Mechanical/Electrical engineering experience and a positive attitude.

The predicted salary is between 40000 - 40000 £ per year.

We are a leading Environmental company in the UK, independently owned and with a strong family business ethos. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine.

Location: Hexham

Salary: Up to £40,000 based on experience

Role Type: Permanent, Full‑time

Hours: 48 hours per week

Benefits:

  • Annual bonus scheme for all employees.
  • Long Service Award.
  • Employee recognition schemes, such as Employee of the Month and Shining Star of the year Award.
  • Share Options – buy into our family future.
  • Company perks for retail outlet discounts and more.
  • Further development opportunities through in‑house, external training and apprenticeship schemes.
  • Company health care cash plan – dental / opticians / physio / online GP etc.
  • 33 days holiday inclusive of public bank holidays.
  • Holiday Buy and Sell Scheme.

Role Accountabilities:

  • Field Based Service Engineer.
  • Deliver maintenance and repair service to CSG customers, domestic and commercial.
  • Diagnose, problem‑solve and quote for repairs.
  • Provide installation and refurbishment service of pump stations, treatment plants and interceptors.
  • Maintain and update maintenance reports.
  • Comply with Group H&S policies and behaviours.
  • Demonstrate CSG management performance behaviours.

The Candidate:

  • Positive attitude and good customer service.
  • Good problem‑solving and communication skills.
  • Qualifications and/or experience in Mechanical / Electrical engineering.
  • Knowledge of sewage treatment plant and pumping stations desirable but not essential.
  • Full UK driving licence.
  • Able to work alone and within a larger team.

CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.

Field Service Engineer employer: Occupop

As a leading Environmental company in the UK, we pride ourselves on our strong family business ethos and commitment to employee development. Located in Hexham, we offer a range of benefits including an annual bonus scheme, extensive training opportunities, and a supportive work culture that recognises and rewards hard work. Join us to be part of a team that values your contributions and fosters your career growth in a meaningful and rewarding environment.

Occupop

Contact Details:

Occupop Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about our mission and can contribute to our success.

Tip Number 3

Practice your problem-solving skills! Since the role involves diagnosing issues, think of examples from your past where you’ve tackled challenges head-on. We love hearing about real-life scenarios!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining our team.

We think you need these skills to ace Field Service Engineer

Mechanical Engineering
Electrical Engineering
Problem-Solving Skills
Customer Service
Communication Skills
Maintenance Reporting
Health and Safety Compliance

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience in mechanical or electrical engineering, and don’t forget to mention your problem-solving skills and customer service experience. We want to see how you can shine in this position!

Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Share why you're excited about the role and how your background aligns with our values. A bit of enthusiasm goes a long way, so let us know why you want to join our family business.

Showcase Relevant Skills:In your application, be sure to showcase any specific skills related to maintenance and repair services. If you have experience with sewage treatment plants or pumping stations, make it known! We love candidates who can hit the ground running.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the details you need about the role there. Let’s get started on this journey together!

How to prepare for a job interview at Occupop

Know Your Stuff

Make sure you brush up on your mechanical and electrical engineering knowledge. Familiarise yourself with common issues related to sewage treatment plants and pumping stations, even if you don't have direct experience. This will show that you're proactive and genuinely interested in the role.

Show Off Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you diagnosed a problem and found a solution. This is crucial for a Field Service Engineer, so be ready to discuss your thought process and the outcomes.

Customer Service is Key

Since this role involves interacting with customers, be prepared to demonstrate your customer service skills. Share experiences where you went above and beyond to help a client or resolved a difficult situation. A positive attitude can make all the difference!

Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.