At a Glance
- Tasks: Diagnose and repair white goods in customers' homes across North London.
- Company: Join Pacifica, the UK's largest provider of domestic appliance repair services.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy up to 33 days holiday.
- Other info: Enjoy ongoing training, a company van, and a supportive work environment.
- Why this job: Make a real difference by keeping households running sustainably while developing your skills.
- Qualifications: 2 years of experience in white goods repair and a full UK driving licence required.
The predicted salary is between 34000 - 43000 £ per year.
Location: North London (postcode areas N, NW, W, E)
Job type: Full‑time, permanent
Salary: £34,000 – £43,000 (basic) + uncapped bonus (OTE up to £50,000+)
Sign‑on bonus: £1,500 available for new starters
About the Role
Perform fault diagnosis and repair of domestic white goods (washing machines, tumble dryers, dishwashers, refrigerators, electric ovens) directly in customers' homes across North London and surrounding areas. Use intuitive field service software to manage job information, order parts, and maintain high standards of professionalism, reliability and safety.
Responsibilities
- Diagnose and repair at least four core domestic appliance types.
- Use field service software to schedule work, order parts and access job information.
- Maintain professional standards, reliability, and safety at all times.
Requirements
- Minimum 2 years of field‑based white goods repair experience.
- Up‑to‑date knowledge of fault diagnosis and repair for at least four of the major appliances listed.
- Full UK manual driving licence (≤ 6 points).
What You’ll Get
- Competitive basic salary: £34,000 – £43,000 (based on experience & skill set).
- London weighting of £7,000 p.a. for inner M25 residents.
- Uncapped performance bonus – OTE up to £50,000+.
- Company van with fuel card and optional private use.
- Tools, uniform, PPE, and tablet provided.
- Ongoing training: manufacturer‑led and City & Guilds Assured courses.
- Up to 33 days holiday including bank holidays.
- Company pension and Death in Service benefit (3 × salary).
- Employee perks: free Multi‑Appliance Protection for your home, monthly cash prize draw, health & wellness benefits.
- Daily parts delivery to a secure by‑box near home.
- Monday‑to‑Friday working hours (≈ 9 a.m. – 5 p.m.) with pre‑planned routes.
- Market‑leading job management software.
About Pacifica
Founded in 2003, Pacifica is the UK’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year.
Our Purpose: To keep households running while protecting the environment.
Our Vision: To care for our customers’ appliances for a more sustainable world.
Field-Based White Goods Engineer - North London [PAS165] employer: Occupop
Pacifica is an exceptional employer for Field-Based White Goods Engineers, offering a competitive salary package with uncapped bonuses and a sign-on bonus for new starters. With a strong commitment to employee growth through ongoing training and a supportive work culture, Pacifica ensures that its engineers have the tools and resources they need to succeed while enjoying a healthy work-life balance in the vibrant North London area.
StudySmarter Expert Advice🤫
We think this is how you could land Field-Based White Goods Engineer - North London [PAS165]
✨Tip Number 1
Get to know the company! Research Pacifica and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the practical side of things. Brush up on your fault diagnosis skills and be ready to discuss specific repair scenarios during interviews. Show them you’re not just about theory but can handle real-life challenges too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Pacifica.
We think you need these skills to ace Field-Based White Goods Engineer - North London [PAS165]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with white goods repair. We want to see your skills in diagnosing and fixing appliances like washing machines and dishwashers. Don’t forget to mention any relevant training or certifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about field-based work and how your experience aligns with our mission at Pacifica. Keep it friendly and professional, just like we are!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky repairs in the past. We love seeing candidates who can think on their feet and provide great customer service while doing so!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Pacifica!
How to prepare for a job interview at Occupop
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss common faults and repairs for washing machines, dishwashers, and more. This shows that you’re not just familiar with the tools but also the products you'll be working on.
✨Familiarise Yourself with Field Service Software
Since the role involves using field service software, it’s a good idea to get acquainted with similar systems. If you can, practice using any relevant software before the interview. This will demonstrate your tech-savviness and readiness to hit the ground running.
✨Highlight Your Experience
Prepare specific examples from your past work that showcase your fault diagnosis and repair skills. Talk about the types of appliances you've worked on and any challenges you’ve overcome. This will help the interviewer see how your experience aligns with their needs.
✨Show Your Professionalism
Since maintaining high standards of professionalism is key, think about how you can convey this during the interview. Dress appropriately, be punctual, and communicate clearly. Showing that you take the role seriously will leave a positive impression.
