At a Glance
- Tasks: Support residents with diverse needs, enhancing their quality of life through kindness and skilled care.
- Company: Durham Careline, a family-run specialist care provider dedicated to dignity and individuality.
- Benefits: Flexible hours, full training, career progression, and wellbeing support.
- Other info: Join a supportive team focused on respect and inclusion.
- Why this job: Make a real difference in people's lives while gaining valuable experience and skills.
- Qualifications: No experience needed; just bring compassion, patience, and a desire to help.
The predicted salary is between 20000 - 25000 £ per year.
Our residents live with a range of needs including mental health conditions, learning disabilities, acquired brain injuries, and physical disabilities. Many have experienced trauma, exclusion, or long periods of institutional care. Your role is to help change that narrative - to provide consistency, kindness, and skilled support that genuinely improves quality of life. This is a highly rewarding but demanding role, suited to people who want to make a real difference and who believe everyone deserves dignity, respect, and the opportunity to live a meaningful life.
Key Responsibilities
- Supporting residents through distressed or challenging behaviour, using Positive Behaviour Support (PBS)
- Building trusting, respectful relationships, even during difficult moments
- Assisting with personal care, daily routines, and household tasks
- Supporting residents with shopping, appointments, and community activities
- Encouraging independence, choice, and skill development
- Helping residents engage in positive experiences that enhance their wellbeing
- Maintaining a safe, structured, and supportive environment for everyone
What We're Looking For
- Calm, patient, and emotionally resilient
- Able to remain professional in the face of challenging behaviour
- Compassionate, open-minded, and non-judgemental
- Strong communicators with good listening skills
- Reliable, positive, and committed to teamwork
- Passionate about improving lives, not just providing care
No previous experience is required, but desirable. Full training is provided through our Careline Academy, including behaviour support, de-escalation, and safeguarding.
About Us
Durham Careline is a family-run, specialist care provider supporting adults with complex and challenging needs, including acquired brain injuries, neurological conditions, mental health needs, learning disabilities, and physical disabilities. We believe in doing the best for our residents, even when it's difficult. Our focus is on dignity, individuality, and real life outcomes - not just care, but support that helps people grow, reconnect, and live fuller lives. Our teams are highly valued, well-trained, and supported to deliver exceptional care in environments built on respect and inclusion.
Benefits of Working for Durham Careline
- Flexible contracted hours to suit your lifestyle
- Fully paid 7-day induction programme through Careline Academy
- Excellent career progression and training opportunities
- 24-hour employee assistance programme for wellbeing and support
- Permanent and 0-hour contracts are available
- Company pension scheme
- Free onsite parking
- Uniform provided
We are committed to safeguarding and promoting the welfare of vulnerable people. An enhanced Disclosure and Barring Service (DBS) check will be required.
Support Worker - Bowes Court - Evenwood employer: Occupop
Durham Careline is an exceptional employer dedicated to providing meaningful support to adults with complex needs. With a strong focus on employee wellbeing, we offer flexible hours, comprehensive training through our Careline Academy, and excellent career progression opportunities in a supportive and inclusive work environment. Join us in making a real difference in the lives of our residents while enjoying the benefits of a family-run company that values dignity and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Bowes Court - Evenwood
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Durham Careline. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to support work. Think about how you would handle challenging behaviours or build relationships with residents. We want you to shine!
✨Tip Number 3
Show your passion! During interviews, share why you want to make a difference in people's lives. Your genuine enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team.
We think you need these skills to ace Support Worker - Bowes Court - Evenwood
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for supporting others and how you can make a difference in our residents' lives.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant skills and experiences. We’re looking for calm, patient, and compassionate individuals, so show us how you embody these qualities in your application!
Show Your Commitment:Let us know why you’re passionate about this role and how you plan to support our residents. We value dedication and a positive attitude, so share any experiences that demonstrate your commitment to improving lives.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Occupop
✨Understand the Role
Before your interview, take some time to really understand what being a Support Worker involves. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you articulate why you're a great fit for the role.
✨Show Your Compassion
During the interview, be sure to express your passion for helping others. Share any relevant experiences where you've demonstrated kindness or support, even if they’re not directly related to care work. This will show that you have the right mindset for the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle challenging behaviours or support someone in distress. Think of specific examples from your past where you’ve successfully navigated similar situations. This will demonstrate your problem-solving skills and emotional resilience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided through the Careline Academy or how the team supports each other. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
