AI-Driven Tech Service Desk Manager in Edinburgh

AI-Driven Tech Service Desk Manager in Edinburgh

Edinburgh Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Occupop

At a Glance

  • Tasks: Lead support operations and manage teams for cutting-edge cybersecurity services.
  • Company: Occupop, a forward-thinking tech company based in Edinburgh.
  • Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
  • Why this job: Join us to drive innovation with AI in the tech service industry.
  • Qualifications: 5+ years in IT service desk management and relevant certifications.

The predicted salary is between 40000 - 50000 Β£ per year.

Occupop is seeking a Technology Service Desk Manager in Edinburgh to lead the support operations for cybersecurity services. This role involves managing support teams, establishing service level agreements, and implementing innovative AI-driven technologies to enhance service delivery.

The ideal candidate has at least 5 years of experience in IT service desk management and holds relevant certifications. This position offers a competitive salary and comprehensive benefits.

AI-Driven Tech Service Desk Manager in Edinburgh employer: Occupop

Occupop is an exceptional employer that fosters a dynamic work culture in the heart of Edinburgh, where innovation meets collaboration. With a strong focus on employee growth, we offer comprehensive benefits and opportunities for professional development, ensuring that our team members thrive in their careers while contributing to cutting-edge AI-driven solutions in cybersecurity. Join us to be part of a forward-thinking organisation that values your expertise and empowers you to make a meaningful impact.

Occupop

Contact Details:

Occupop Recruitment Team

We think you need these skills to ace AI-Driven Tech Service Desk Manager in Edinburgh

IT Service Desk Management
Cybersecurity Services
Team Management
Service Level Agreements (SLAs)
AI-Driven Technologies
Innovative Problem Solving
Experience in IT Support