At a Glance
- Tasks: Provide top-notch ICT support in schools and help maintain high-quality learning environments.
- Company: Join Class Technology Solutions, a leader in ICT solutions for education in the UK.
- Benefits: Enjoy 25 days holiday, free school lunches, and opportunities for personal growth.
- Other info: Dynamic role with potential project work during holidays and a commitment to safeguarding.
- Why this job: Make a real difference in education while developing your IT skills in a supportive environment.
- Qualifications: GCSEs in Maths and English, plus relevant IT qualifications or experience.
The predicted salary is between 28000 - 28000 £ per year.
Class Technology Solutions Ltd (CTS) is a leading provider of ICT solutions to the education sector in the UK. With over 20 years' experience, CTS has a proven track record of delivering high-quality, reliable, and quality solutions to schools and colleges. CTS is looking for an IT Engineer to be based at one of our client Schools in the East Sussex area.
Key Tasks and Responsibilities
- Provide specialist ICT support that ensures the site establishes and maintains high quality learning facilities.
- Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
- Implement agreed work programmes/practices under the guidance of Senior Staff.
- Monitor and manage stock, cataloguing resources and undertaking audits as required.
- Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
- To be aware of the site's responsibilities under the Data Protection Act and GDPR for the security, accuracy and relevance of personal data.
- Set up and check hardware and software for normal operation.
- Build and configure networked PCs, this could be a standalone setup or via image deployment.
- Perform maintenance tasks for user accounts.
- Follow standard practises to run basic network monitoring reports or utilities.
- Update asset lists or equivalent records for hardware and software on site.
- Follow processes and tasks described in sites disaster recovery and maintenance plans.
- Follow instructions to test site backup and malware protection procedures.
- Ensure all jobs are logged within the helpdesk and investigated as required.
- Carry out checks on the systems as guided.
- Potential to be assigned to project teams during the holidays under guidance of the senior engineer team.
- Any other tasks that the Technical Management Team, Senior Management, or the Company Directors feel are appropriate.
Qualifications and Skills
- GCSE Grade 5 or above in Maths and English
- A-Level, BTEC, NVQ, or T-Level in a relevant subject
- Industry qualifications within the IT sector, Microsoft, Cisco, Aruba, Apple would be an advantage
- Experience in an IT helpdesk or IT Support environment
- Ability to work independently and as part of a team under pressure
- Impeccable attention to detail and commitment to quality
- Experience in the education sector - desired
Salary and Benefits
- Salary: Up to £28,000 per annum
- Benefits: 25 days holiday, buy-back holiday scheme, company pension scheme, sage benefits, free school lunches in term time, free onsite parking, opportunities for personal growth and development.
Safety and Vetting
Due to the nature of this role involving visiting education establishments successful applicants are required to provide an enhanced DBS disclosure. Disclosure expense will be met by CTS. At CTS we are committed to safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work with us. This post is subject to a range of vetting checks, including a criminal record disclosure.
IT Technician in Eastbourne employer: Occupop
Class Technology Solutions Ltd (CTS) is an exceptional employer, offering a supportive work culture that prioritises employee growth and development within the education sector. With competitive benefits such as 25 days of holiday, a buy-back holiday scheme, and free school lunches during term time, CTS fosters a collaborative environment where IT Technicians can thrive while making a meaningful impact on students' learning experiences in East Sussex.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Eastbourne
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field, especially those who have experience in education. They might know about openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by brushing up on common IT scenarios and troubleshooting questions. We recommend practising with a friend or using mock interview platforms to get comfortable with articulating your thought process.
✨Tip Number 3
Showcase your skills through practical demonstrations. If you get the chance, offer to solve a technical issue during the interview or share examples of past projects. This will help you stand out as a hands-on candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at CTS. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Technician in Eastbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Technician role. Highlight relevant experience, especially in ICT support and any industry qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the education sector and how your background makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills:Since you'll be communicating technical info to various audiences, make sure your application reflects your ability to explain complex concepts simply. We love clear and concise writing, so keep that in mind!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Occupop
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills listed in the job description. Be ready to discuss your experience with hardware and software setup, network configurations, and any relevant industry qualifications. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Communicate Clearly
Since the role involves communicating technical information, practice explaining complex concepts in simple terms. You might be asked to describe how you would troubleshoot a common issue, so think about how you'd break it down for someone without a tech background.
✨Show Your Passion for Education
As this position is within the education sector, demonstrate your enthusiasm for supporting learning environments. Share any previous experiences you've had in schools or similar settings, and how you believe technology can enhance the educational experience.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of examples from your past work where you successfully resolved issues under pressure, and be ready to explain your thought process during those situations.
