At a Glance
- Tasks: Manage systems, data, and reporting while supporting digital tools and user access.
- Company: Join Women's Pioneer Housing, a supportive and inclusive organisation in Hammersmith.
- Benefits: Enjoy hybrid working, flexi-time, generous leave, and comprehensive health support.
- Other info: Collaborative culture with opportunities for professional growth and learning.
- Why this job: Make a real difference in housing management while developing your skills in a dynamic environment.
- Qualifications: Experience with data and systems, plus strong communication and organisational skills.
The predicted salary is between 29350 - 29350 £ per year.
Location: Hammersmith, London (Hybrid; office attendance on Tuesdays)
Company: Women's Pioneer Housing
Contract: Permanent, 35 hours per week, Full Time
Salary: £29,350 per annum
Line Manager: Corporate Assurance and People Manager
Job reference: 573a1a03f499437c98503a2d97531cd5
Key Responsibilities
- Ensure organisation's systems, software and digital tools operate reliably, securely and efficiently.
- Monitor system performance, escalating issues and collaborating with external providers.
- Manage user access, permissions and onboarding/offboarding across systems.
- Provide guidance, user support and practical assistance to improve confidence with digital tools.
- Maintain accurate records for hardware, licences and business assets.
- Resolve routine IT issues and coordinate with external IT providers.
- Coordinate quarterly IT meetings, prepare agendas, minutes, monitor actions.
- Support communication with IT suppliers and software providers.
- Coordinate allocation of IT equipment and digital resources.
- Support implementation, testing and improvement of workflows and digital processes.
- Act as operational admin for Housing Management System and other IT systems.
- Maintain system documentation, guidance notes and process instructions.
- Support system user groups, feedback mechanisms and improvement activities.
- Assist business continuity arrangements for key systems.
- Support data housekeeping – cleansing, archiving, retention.
Data Management and Reporting
- Deliver accurate, timely and reliable reports, dashboards, data outputs.
- Design, build, maintain and improve dashboards, including Power BI.
- Collect, validate, interrogate and reconcile data from multiple systems.
- Improve data quality and reporting standards collaboratively.
- Promote consistent data standards and good data practices.
- Ensure regulatory submissions rely on accurate, audited data.
- Benchmark exercises, surveys, consultations and data collection support.
- Prepare reports, visualisations and management information for senior leaders, board and regulators.
Information Governance, GDPR and Compliance
- Support compliant and secure information handling throughout lifecycle.
- Coordinate Subject Access Requests and related governance activities.
- Assist with data protection notices, data mapping and DPIAs.
- Monitor and follow up cyber security and info governance activities.
- Identify and raise governance risks and data quality concerns.
Performance and Organisational Support
- Ensure reliable performance reporting arrangements.
- Assist use of performance systems, dashboards to improve consistency and confidence.
- Support audit checks on regulatory metrics and internal indicators.
- Identify opportunities for system, workflow, reporting, operational improvements.
- Facilitate joint working across teams.
Other Administrative Support
- Provide coverage across various administrative areas to maintain service delivery.
- Support the Chief Executive, Senior Management Team and Board where required.
Performance Management and Compliance
- Manage workload proactively, seeking guidance as needed.
- Deliver accurate, reliable outputs for reporting, compliance, decision‑making.
- Contribute to annual appraisal process and ongoing learning.
- Comply with all policies, legal requirements, codes of conduct and statutory standards.
- Maintain awareness of legislation and best practices.
- Contribute to raising standards and implement changes.
Colleague and Team Working
- Collaborate with colleagues to solve problems and achieve organisational objectives.
- Contribute to culture of professionalism, continuous improvement and accountability.
- Adopt flexible working and undertake additional responsibilities as required.
Experience, Knowledge and Qualifications
Essential
- Experience working with data, reports and management information.
- Ability to develop and maintain dashboards for effective visual reporting.
- Experience supporting or administering organisational systems or digital platforms.
- Good working knowledge of Microsoft Office (Excel, Word, Outlook).
- High-quality written communication skills.
- Good verbal communication skills; professional across all levels.
- Ability to organise work, identify priorities, coordinate activities and meet deadlines.
- Basic formal education – GCSE Maths and English essential or equivalent.
Desirable
- Experience of Power BI or similar reporting/visualisation platforms.
- IT‑related degree or qualification.
- Experience supporting housing management systems or other business‑critical systems.
Skills and Abilities
Essential
- Analyse and present data using reporting and visualisation tools.
- Takes ownership, works collaboratively to bring about solutions.
- Handle sensitive information with confidentiality.
- Work flexibly, across teams and with senior managers.
- Attention to detail; ability to analyse and report from case or project systems.
- Promote positive image of self, team, and organisation.
Desirable
- Experience supporting housing management systems or other business‑critical systems.
Personal Attributes
- Collaborative working style and effective judgement.
- Outcome‑focused approach to service delivery.
- Work effectively under pressure and outside hours if needed.
- Commitment to ongoing learning, equality, diversity, social housing.
Benefits
- Hybrid working with in‑office attendance on Tuesdays; at least two days a week required.
- Flexi‑time working, accrue overtime to be taken up to 2 days per four weeks or half‑days.
- Birthday leave after probation.
- Auto‑enrolment Group Pension Scheme – employee 5% contribution, employer 8%.
- Annual leave 26 days rising to 29 after 5 years; bank holidays paid.
- Death in Service benefit – 4× gross annual salary upon death while permanent member.
- Employee Assistance Programme – confidential support, 24/7.
- Personal Legal Support.
- Physiotherapy – up to 8 consultations per year.
- Remote GP and Second Opinion – unlimited video consultations.
- Mental Health Support – up to 8 consultations per year.
Equal Opportunity
Women’s Pioneer Housing is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of gender, race, disability, or any other protected characteristic.
Data and Systems Administrator employer: Occupop
Women's Pioneer Housing is an exceptional employer located in Hammersmith, London, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With benefits such as hybrid working, generous annual leave, and comprehensive health support, employees are empowered to thrive both personally and professionally while contributing to meaningful social housing initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Data and Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Data and Systems Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Data and Systems Administrator role. Highlight your experience with data management, system administration, and any relevant tools like Power BI. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since high-quality written communication is essential for this role, ensure your application is clear and professional. Use concise language and check for any typos or errors. Remember, we’re looking for someone who can communicate effectively at all levels!
Demonstrate Your Problem-Solving Abilities:In your application, share examples of how you've tackled challenges in previous roles. Whether it’s improving workflows or resolving IT issues, we love to see candidates who take ownership and work collaboratively to find solutions.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at Women’s Pioneer Housing!
How to prepare for a job interview at Occupop
✨Know Your Systems
Familiarise yourself with the systems and software mentioned in the job description. Be ready to discuss your experience with data management, reporting tools like Power BI, and any relevant digital platforms. This shows you’re not just a fit for the role but also genuinely interested in how their systems work.
✨Showcase Your Communication Skills
Since this role involves collaboration across teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, whether through reports or presentations. This will demonstrate your ability to engage with colleagues at all levels.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding IT issues or data management challenges. Think of specific situations where you successfully resolved a problem or improved a process, and be ready to share these stories during the interview.
✨Understand Compliance and Governance
Brush up on GDPR and information governance principles, as they are crucial for this role. Be prepared to discuss how you’ve handled sensitive information in the past and your approach to ensuring compliance. This will show that you take data protection seriously and understand its importance in the housing sector.
