Job Information
Location: Whiteley, England, United Kingdom
Company: Bitrecruit (Client / Employer: Occupop)
Job reference: 5bb4d0d76c0c364d2803e9c7d8592ae5
Posted: 20.05.2026
Position Type: Full Time, Permanent
Hours: 40 hours per week, Monday to Friday 8am – 5pm
Salary: £28,371
Benefits
- Attractive basic salary
- Annual bonus scheme for all employees
- Long Service Award
- Employee recognition schemes, such as Employee of the Month and Shining Star of the Year award
- Employee referral bonus scheme
- Attractive pension plan
- Share options – buy into our family future
- Company perks for retail outlet discounts and more
- Further development opportunities through in‑house, external training and apprenticeship schemes
- Company health care cash plan – dental, opticians, physio, online GP etc.
- Modern office only 5 minutes from Whiteley
- Standing / sitting desks
- Daily food & coffee truck
- 33 days holiday inclusive of public bank holidays
- Holiday Buy and Sell Scheme
Role Accountabilities
- Working as part of the National Accounts Helpdesk team and supporting the Helpdesk Manager
- Responsible for ticket confirmation: Confirming prices of jobs completed using the in-house system Xeres
- Liaising with National Account Customers to request Purchase Orders
- Adhering to different customers invoicing requirements
- Working towards the ‘Month End’ deadline to get all work invoiced
- Covering the National Accounts Coordinator's role during holiday and busy periods
- Other adhoc duties as required
Candidate Requirements
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to work under pressure in a busy environment
- Driven by results and be a self‑starter who delivers to deadlines
- Confident telephone manner and ability to provide first‑class customer service
- Excellent team working skills
- Strong organisational, time management and multi‑tasking skills
- Computer literate with strong Microsoft Office skills, specifically Excel, Word and Outlook
- Experience within customer service and administration is essential for this role
CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.
