Customer Experience Team Lead & Coach

Customer Experience Team Lead & Coach

Full-Time 32000 - 40000 Β£ / year (est.) No working from home possible
Occupop

At a Glance

  • Tasks: Lead a customer service team and enhance service delivery through coaching.
  • Company: Join Occupop, a company dedicated to exceptional customer experiences.
  • Benefits: Enjoy healthcare, annual leave, and professional development opportunities.
  • Other info: Be part of a dynamic team with great career growth potential.
  • Why this job: Make a real difference by motivating others and improving customer interactions.
  • Qualifications: Strong customer-focused skills and experience in managing complex interactions.

The predicted salary is between 32000 - 40000 Β£ per year.

Occupop is seeking a Customer Experience Team Leader for Worthing Homes. This key role involves leading a customer service team, enhancing service delivery, and ensuring high standards through coaching and quality assurance.

The suitable candidate will possess strong customer-focused skills, experience in managing complex customer interactions, and a passion for motivating others.

You will also enjoy benefits like healthcare, an annual leave package, and professional development opportunities.

Customer Experience Team Lead & Coach employer: Occupop

Occupop is an excellent employer, offering a vibrant work culture in Worthing that prioritises employee growth and development. As a Customer Experience Team Lead & Coach, you will benefit from comprehensive healthcare, generous annual leave, and opportunities for professional advancement, all while being part of a supportive team dedicated to delivering exceptional customer service.

Occupop

Contact Details:

Occupop Recruitment Team

We think you need these skills to ace Customer Experience Team Lead & Coach

Communication Skills
Problem-Solving Skills
Leadership Skills
Attention to Detail
Customer Service
Collaboration
Time Management