At a Glance
- Tasks: Lead care teams and drive business growth while shaping exceptional community care.
- Company: Connected Health, a forward-thinking employer committed to equality and inclusion.
- Benefits: Up to £2000 bonus, ongoing training, free uniform, and local discounts.
- Other info: Join a dynamic team with excellent career growth opportunities and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your career in health and social care.
- Qualifications: 3+ years in domiciliary care, team leadership experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Community Care Manager, you will lead and support the care teams, manage on-call services, and drive business growth in our assigned area. You will play a key role in shaping exceptional care within the community, supporting both our service users and the incredible care teams who deliver life‑changing support every day.
Key Responsibilities
- Maintain a solid relationship with the coordinator to develop and grow the assigned area.
- Work towards business growth targets and KPIs.
- Accountable for the provision of on‑call telephone services in your area Monday to Sunday, ensuring effective management.
- Direct line management of the area‑specific care team, including management of weekly workload, annual leave, staff sickness, staff supervisions, spot checks, team meetings, staff appraisals, and disciplinaries.
- Follow internal company processes and procedures, liaising with the Finance and HR teams.
- Ensure regular communication on a team and individual basis.
- Manage the 12‑week induction of new starters for the designated area, including supervision and appraisals.
- Attend client reviews as required.
- Deal directly with Care Managers and Health Trusts as required.
- Onboard new clients and provide emergency care assistant cover as required.
- Report safeguarding or client issues to the direct Line Manager when required.
- Communicate and participate effectively with the Quality and Compliance team regarding NISCC and Incident Management.
- Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
- Accountable for the quality and maintenance of client care folders on a monthly basis, ensuring all details are up‑to‑date and of a high standard, and ensuring daily records are collected and filed monthly.
- Assist with the personal development of staff within the care team and ensure staff issues are dealt with satisfactorily in an efficient and confidential manner.
- Undertake any other reasonable duties as required.
Qualifications
- 3+ years' experience in domiciliary care.
- Full, valid UK driving licence and appropriate insurance for vehicle business purposes.
- Experience leading a team.
- Previous experience creating rota's.
- Strong initiative to improve the lives of service users.
- Creative problem‑solving skills and ability to overcome obstacles.
- Flexibility to work in the community to cover sickness if needed.
- Positive and engaging attitude.
- Ability to build great working relationships.
- Punctual and reliable.
- Committed to the health and social care career path.
- Excellent communication skills.
- Strong organisational and planning skills, able to manage workload independently.
Benefits
- Bonus: Up to £2000 a year KPI Bonus.
- Sign‑on Bonus: £200.
- Recognition & Rewards: Employee of the Month, Quarter, and Year awards.
- Refer a Friend: Earn £200 for successful referrals.
- Career Growth: Ongoing training and professional development opportunities.
- Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts.
Equal Opportunity
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.
Community Care Manager employer: Occupop
At Connected Health, we pride ourselves on being an exceptional employer, offering a supportive work culture that values the contributions of our Community Care Managers. Located in Whiteabbey, Northern Ireland, we provide numerous benefits including a competitive bonus structure, ongoing professional development, and a commitment to employee wellbeing, ensuring that you can thrive both personally and professionally while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the community care sector. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Connected Health. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their commitment to quality care and community support. Think about how your experience aligns with their mission and be ready to share specific examples of your leadership and problem-solving skills.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for community care shine through. Talk about why you love helping others and how you can contribute to the team’s success at Connected Health.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the community. So, what are you waiting for? Get that application in!
We think you need these skills to ace Community Care Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Community Care Manager role. Highlight your experience in domiciliary care and any leadership roles you've had. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Whether it’s improving team performance or enhancing service quality, we love to see concrete examples of how you’ve made a difference in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Occupop
✨Know Your Community Care
Make sure you understand the ins and outs of community care. Brush up on the latest trends, challenges, and best practices in the field. This will not only show your passion but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Community Care Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, including any challenges you faced and how you overcame them. This will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific situations where you had to make tough decisions or handle emergencies. Practising these responses will help you articulate your thought process during the interview.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask insightful questions about their team dynamics, growth targets, and how they measure success. This shows your interest in the role and helps you gauge if it’s the right fit for you.
