At a Glance
- Tasks: Support clinicians and manage clinical administration for high-quality service delivery.
- Company: Join a dynamic team at Latus Group, part of the innovative Bitrecruit.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Be part of a collaborative team with excellent career progression opportunities.
- Why this job: Make a real difference in healthcare by ensuring smooth clinical operations.
- Qualifications: Strong problem-solving skills and experience in fast-paced environments.
The predicted salary is between 26227 - 26227 £ per year.
The Clinical Services Officer plays a key role in the smooth running of the clinical services within the Latus Group. This role supports clinicians in delivering high quality services, and acts as a central point of contact for employees, managers, and external partners. The Clinical Services Officer is responsible for managing clinical administration, workflow coordination, and supporting clinical governance processes to ensure safe, efficient, and compliant service delivery. Working in partnership with the Operations team, the Clinical Services Officer will ensure timely service delivery outputs.
Responsibilities:
- Act as a point of contact for queries in relation to post service delivery; providing accurate information and signposting as appropriate.
- Carry out quality assurance reviews of clinical reports.
- Liaise with Managers, HR, external providers, and employees to support smooth case progression.
- Provide timely updates and communication regarding appointment outcomes, pending actions, and service timelines (within confidentiality boundaries).
- Offer exceptional customer service to internal and external users of the Clinical Services Department.
- Support compliance with Service Level Agreements (SLAs) by ensuring work is progressed within agreed timescales and escalate to the relevant contacts if this will be outside of SLA.
- Advise clients of additional services and benefits.
- Collate and produce clinical data reports for clients if required.
Requirements:
- Results oriented and target driven.
- Problem solving—responsible for ensuring issues are dealt with in a timely manner and communicated effectively to clients.
- Team player.
- Experience of working in a fast-paced environment.
- Flexible and quick thinking.
- Confident phone manner.
- Well organized.
- Ability to remain motivated in a challenging working environment.
- Computer literate with excellent IT skills.
If this role sounds like a good fit, apply to find out more. For any enquiries, please email us at [redacted].
Clinical Services Coordinator employer: Occupop
Bitrecruit is an exceptional employer located in Greater Manchester, offering a dynamic work environment that prioritises employee growth and development. With a strong focus on teamwork and collaboration, employees are encouraged to thrive in their roles while receiving comprehensive support and training. The company fosters a culture of excellence and innovation, making it an ideal place for those seeking meaningful and rewarding careers in clinical services.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Services Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Clinical Services Coordinator role. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Clinical Services Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clinical Services Coordinator role. Highlight relevant experience and skills that match the job description, like your ability to manage clinical administration and provide exceptional customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've supported teams in a fast-paced environment and your problem-solving skills.
Showcase Your IT Skills:Since the role requires excellent IT skills, don’t forget to mention any relevant software or tools you’re familiar with. This will show us that you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Occupop
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Services Coordinator. Familiarise yourself with the key tasks like managing clinical administration and supporting service delivery. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Problem-Solving Skills
Since this role requires quick thinking and effective problem-solving, prepare examples from your past experiences where you successfully resolved issues. Be ready to discuss how you handled challenges in a fast-paced environment, as this will show you can thrive under pressure.
✨Prepare for Customer Service Scenarios
Exceptional customer service is crucial in this role. Think of situations where you provided outstanding service, especially in a clinical or administrative context. Practising these scenarios will help you articulate your approach to handling queries and ensuring client satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for clinical governance, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
