At a Glance
- Tasks: Be the friendly face of our healthcare team, handling calls and admin tasks.
- Company: Join IPRS Health, a top-rated provider in physiotherapy and mental health services.
- Benefits: Enjoy a competitive salary, generous leave, wellness perks, and a supportive work environment.
- Other info: Hybrid working role with excellent career growth opportunities in a dynamic team.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 26437 - 26437 £ per year.
Location: Claydon, England, United Kingdom
At IPRS Health, we are proud to be one of the UK's leading providers of physiotherapy and mental health services. We put people first – our patients, our clients, and our team. With a strong reputation for excellence and a commitment to compassionate care, our services make a meaningful difference in the lives of thousands every year. Having been recognised as Best Employer in the Health Industry and recently achieving Platinum Employer status at the 2023 Best Employer East Awards, we believe in creating an environment where employees feel supported, valued, and inspired to grow.
We're looking for an enthusiastic Office Administrator to join our dynamic and friendly Customer Service team. This is a hybrid working role in our newly built Claydon premises, where you'll be the first point of contact for patients and clients, playing a vital role in their recovery journey. You'll handle a mix of inbound and outbound calls, along with general administrative tasks. Please note we are unable to offer Visa Sponsorship for this position.
Ideal Candidate
- Friendly and professional, with an excellent telephone manner
- Detail-oriented and highly organized
- Driven by delivering excellent customer service
- Ready to learn and grow within a fast-paced healthcare environment
Qualifications
- GNVQ/NVQ Level 2 or equivalent
- 4 GCSEs (A-C), including English and Maths
- Minimum of 2 years’ customer service experience (or Contact Centre Professional certification)
Experience and Skills
- Customer service or contact centre experience
- Comfort engaging with medical professionals and patients
- Competent using Microsoft Office and database systems
- Strong verbal and written communication
- High attention to detail and accurate data entry
- Excellent time management and prioritisation skills
- Ability to work independently and as part of a supportive team
Benefits
- Salary: £26,437.00 per year (40 hours/week)
- Schedule: 8-hour shifts between 08:00 - 18:30, Monday-Friday, with some Saturday mornings (08:00-13:00)
- 25 days annual leave + 8 bank holidays (increases with service)
- Option to purchase additional leave
- Moving Day paid leave
- Volunteering day paid leave
- Company pension scheme
- High street discounts & wellness perks
- Free confidential Employee Assistance Programme (EAP)
- Westfield Health cash plan & free eye tests
- Free annual flu vaccinations
- Free on-site parking
Office ADMINISTRATOR in Claydon employer: Occupop
At IPRS Health, we pride ourselves on being a leading provider of physiotherapy and mental health services in the UK, with a strong commitment to compassionate care and employee well-being. Our newly built Claydon location offers a supportive and dynamic work environment, where you will be valued as an essential part of our Customer Service team, enjoying benefits such as generous annual leave, wellness perks, and opportunities for professional growth. Recognised as a Platinum Employer, we foster a culture that inspires our employees to thrive while making a meaningful impact in the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Office ADMINISTRATOR in Claydon
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills and experience. Engage with relevant content and connect with professionals in the healthcare sector to boost your visibility.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on showcasing your customer service skills and how you can contribute to IPRS Health's mission of compassionate care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at IPRS Health. Don’t miss out!
We think you need these skills to ace Office ADMINISTRATOR in Claydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant qualifications to show us you're the perfect fit for the Office Administrator role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our values at IPRS Health. Don’t forget to mention why you want to be part of our friendly Customer Service team.
Show Off Your Attention to Detail:As an Office Administrator, being detail-oriented is key. Make sure your application is free from typos and errors. A polished application shows us that you take pride in your work and are ready to handle important tasks with accuracy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Occupop
✨Know the Company
Before your interview, take some time to research IPRS Health. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an Office Administrator, you'll be the first point of contact for patients and clients. Prepare examples from your past experiences that highlight your excellent telephone manner and customer service skills. Think about specific situations where you went above and beyond to help someone.
✨Demonstrate Attention to Detail
Given the importance of accuracy in administrative tasks, be ready to discuss how you ensure high attention to detail in your work. You might want to mention any systems or processes you use to stay organised and minimise errors.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to learn more about the role and the company culture. Consider asking about the team dynamics or opportunities for professional growth within IPRS Health.
