At a Glance
- Tasks: Drive brand growth on Amazon and optimise digital channel performance.
- Company: Fast-growing consumer brand focused on health and wellness.
- Benefits: Competitive salary, flexible hours, extensive benefits, and career progression.
- Other info: Join a dynamic team with great social events and a supportive culture.
- Why this job: Make a real impact in eCommerce while working with innovative products.
- Qualifications: 5+ years in eCommerce management, especially on Amazon.
The predicted salary is between 50000 - 60000 £ per year.
Location: Christchurch, England, United Kingdom
Purpose of the role
Passionate about elevating brand performance on Amazon and driving premium growth within the health, wellness, and natural products category? Ready to advance your expertise within a fast scaling, innovation focused consumer brand portfolio? In this role, you'll take full ownership of marketplace and digital channel performance - applying data driven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and sharp trading execution to fuel strong, sustainable growth.
As the eCommerce Sales Manager, you'll be responsible for day‑to‑day commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions and content are optimised to maximise revenue and improve margins. Working closely with the Head of Commerce, you'll play a critical role in scaling our Amazon UK & EU business and strengthening the digital presence of our brands, including Sevenhills Wholefoods, across key eCommerce channels such as Ocado and our branded websites.
Key Responsibilities
- Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels.
- Own trading execution: pricing updates, promotions, merchandising, and product availability.
- Run weekly trading reviews with insights on performance drivers, risks, and opportunities.
- Maintain and monitor core KPIs, flag variances and recommend corrective actions.
- Support budgeting and forecasting by providing accurate trading data and insight.
- Execute commercial initiatives and projects defined by the Head of eCommerce.
- Produce weekly and monthly dashboards covering sales, margin, advertising performance, and operational KPIs.
- Analyse trading data to identify growth levers and provide actionable recommendations.
- Manage day‑to‑day Amazon operations including listings, content, inventory, advertising inputs, promotions and compliance.
- Ensure product detail pages are fully optimised for visibility, conversion and brand consistency.
- Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, Buy Box, inventory health).
- Implement best practices and process improvements to drive operational efficiency.
- Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities.
- Coordinate with marketing to ensure alignment between trading priorities, advertising and promotions.
- Partner closely with supply chain to maintain optimal stock levels and resolve availability issues.
- Support technical and regulatory compliance by ensuring listings and claims meet requirements.
- Collaborate with customer service on D2C issues and customer experience improvements.
- Maintain relationships with external partners, agencies and platform account managers as needed.
Experience
- Minimum 5 years’ experience in eCommerce marketplace management (Amazon essential).
- Proven experience driving growth on products/brands through Amazon.
- Strong commercial and analytical skills with understanding of P&L drivers.
- Experience managing promotions, pricing, content optimisation and trading calendars.
- Background working cross‑functionally with supply chain, operations, marketing and product teams.
- Experience in FMCG, food, health, wellness or similar categories (preferred).
Personal Profile
- Amazon expert: listings, pricing, promotions, FBA, content and reporting.
- Highly organised, can manage multiple priorities in a fast‑paced environment.
- Bias for action with a proactive, problem‑solving mindset.
- Customer‑centric approach to decision‑making.
- Data‑driven decision making and proactive identification of new growth opportunities.
What we offer
- Competitive salary with annual salary reviews.
- 25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service.
- Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits.
- Flexible hours and work from home available to all staff with an office presence ideally once a week.
- Great learning and development and progression opportunities.
- Yearly bonus structure (based on company targets).
- Enhanced maternity and paternity leave.
- Generous company sick pay.
- Pension scheme contribution.
- Solent social events run by our in‑house social team.
- Cycle to work scheme.
Ecommerce Sales Manager - Multi Channel (Amazon focused) in Christchurch employer: Occupop
At Occupop, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Christchurch that fosters innovation and growth. As an Ecommerce Sales Manager, you'll benefit from a competitive salary, extensive benefits programme, and flexible working arrangements, all while contributing to the success of our health and wellness brands. With a strong focus on employee development and a supportive culture, we empower our team members to thrive and make a meaningful impact in the fast-paced eCommerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Sales Manager - Multi Channel (Amazon focused) in Christchurch
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with Amazon. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in eCommerce management. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Stay updated on industry trends! Follow eCommerce blogs, podcasts, and forums to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the field.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to reflect your understanding of our brand and how you can contribute to our growth.
We think you need these skills to ace Ecommerce Sales Manager - Multi Channel (Amazon focused) in Christchurch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Sales Manager role. Highlight your experience with Amazon and any relevant achievements in driving growth. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for eCommerce and how you can elevate brand performance on Amazon. Let us know why you're the perfect fit for our team.
Showcase Your Analytical Skills:Since this role involves data-driven decision making, be sure to include examples of how you've used analytics to drive sales or improve performance in previous roles. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Occupop
✨Know Your Amazon Inside Out
Make sure you brush up on your Amazon marketplace knowledge. Understand the key metrics like ACOS, TACOS, and Buy Box, and be ready to discuss how you've used these in past roles to drive growth. This will show that you're not just familiar with the platform but can leverage it effectively.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to inform your decisions. Whether it's optimising product listings or adjusting pricing strategies, having concrete examples will demonstrate your analytical prowess and how it can benefit their eCommerce strategy.
✨Be Ready to Discuss Cross-Functional Collaboration
This role requires working closely with various teams like supply chain and marketing. Think of instances where you've successfully collaborated across departments to achieve a common goal. Highlighting your teamwork skills will show that you can thrive in a multi-faceted environment.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific challenges, such as inventory issues or promotional planning. Practise articulating your thought process and problem-solving approach. This will help them see your proactive mindset and ability to navigate the fast-paced eCommerce landscape.
