At a Glance
- Tasks: Diagnose and repair domestic appliances in customers' homes using cutting-edge software.
- Company: Join Pacifica, the UK's largest provider of appliance repair services.
- Benefits: Earn up to £50,000+ with a £1,500 sign-on bonus and competitive salary.
- Other info: Enjoy ongoing training, modern tools, and a supportive team environment.
- Why this job: Make a real impact by keeping households running sustainably.
- Qualifications: 2 years' experience in white goods repair and a full UK driving licence.
The predicted salary is between 27000 - 36000 £ per year.
Location: We’re looking for candidates in any of the following postcode areas: CM, RM, SS or IG.
Job Type: Full-Time, Permanent
Salary: £27,000 - £36,000 per annum basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign-on bonus available for new starters.
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods – including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens – directly in customers' homes. Covering around the CM/RM/SS/IG postcode areas, you'll use your expertise and product knowledge to deliver professional, high‐quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers' appliances and deliver service excellence every day.
What You'll Do
- Diagnose and repair at least four of the core domestic appliance types in customers' homes.
- Use intuitive software to manage your day, order parts and access job information.
- Maintain Pacifica's high standards in professionalism, reliability and safety.
What You'll Need
- Minimum 2 years' experience in the white goods repair sector in a field–based capacity.
- Up–to–date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens.
- Full UK manual driving licence (max 6 points).
What You'll Get
- Competitive basic salary: £27,000 - £36,000 (based on experience & skill set).
- Uncapped performance bonus – OTE up to £50,000+.
- Modern company van with fuel card and optional private use.
- Tools, uniform, PPE, and tablet provided.
- Ongoing training including manufacturer–led and City & Guilds Assured courses providing additional product upskilling if required.
- Up to 33 days' holiday including bank holidays.
- Company pension and Death in Service benefit (3x salary).
- Employee Perks: Free Multi–Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits.
- Daily parts delivery to a secure by–box near your home.
- Monday to Friday working hours (approx. 9am–5pm) with pre–planned routes.
- Market–leading job management software.
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose: To keep households running while protecting the environment.
Our Vision: To care for our customers' appliances for a more sustainable world.
At Pacifica, you're not just an engineer – you're a trusted professional and a valued part of our national team.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 sign–on bonus.
White Goods Engineer - Essex [PAS175] in Chelmsford employer: Occupop
Pacifica is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a White Goods Engineer, you'll benefit from competitive salaries, ongoing training opportunities, and a range of perks including a modern company van and generous holiday allowance, all while working in a dynamic environment that values quality and care for both customers and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land White Goods Engineer - Essex [PAS175] in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the white goods sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with the appliances mentioned in the job description. This will not only boost your confidence but also give you great talking points during interviews.
✨Tip Number 3
Prepare for the interview by researching Pacifica and their values. Show them that you’re not just another candidate, but someone who aligns with their mission of keeping households running sustainably.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Pacifica.
We think you need these skills to ace White Goods Engineer - Essex [PAS175] in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the White Goods Engineer role. Highlight your experience with domestic appliances and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Pacifica and how you can contribute to our mission. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills:In your application, don’t forget to mention your technical skills and experience with fault diagnosis and repairs. We’re keen to know about the specific appliances you’ve worked on, so be detailed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Occupop
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss your experience with washing machines, dishwashers, and other white goods. This will show that you're not just familiar with the products but also passionate about them.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and repaired appliances in the past. Think of a couple of tricky situations you've faced and how you resolved them. This will demonstrate your expertise and ability to think on your feet.
✨Familiarise Yourself with the Company
Do a bit of research on Pacifica and their values. Understanding their commitment to sustainability and customer care can help you align your answers with their mission during the interview. It shows you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities or the tools you'll be using. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
