At a Glance
- Tasks: Support IT operations and maintain core infrastructure at our Carnaby site.
- Company: Join ABG, a global leader in innovative label and packaging solutions.
- Benefits: Gain hands-on experience in a dynamic environment with career growth potential.
- Other info: Collaborate with internal teams and external partners in a manufacturing setting.
- Why this job: Be part of a diverse team and make a real impact on IT support and security.
- Qualifications: Experience in 2nd line IT support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Carnaby, England, United Kingdom
About Us
ABG is a global leader in innovative label and packaging solutions. With over 450 experts worldwide, we deliver cutting‑edge print finishing technology to customers across the globe. Our values shape everything we do, and we are committed to building a diverse and inclusive workplace where everyone can perform at their best.
About the Role
We are seeking an experienced and practical Interim IT Support Specialist to support day‑to‑day IT operations onsite at our Carnaby and Kelleythorpe sites in East Yorkshire. Due to the requirements of the role we are unable to consider fully remote candidates or anyone who cannot commit to being present on site five days a week. Working closely with the IT team, you will be instrumental in maintaining and supporting core infrastructure and end‑user services, ensuring systems remain secure, reliable and performant. You will provide primarily 2nd line support, with occasional involvement in more advanced technical issues as required, and will also contribute to project delivery and ongoing system improvements, including aspects of cyber security. The role will involve administering Microsoft 365 services, supporting on‑premise Active Directory, and working across a hybrid environment. You will occasionally assist in responding to cyber security alerts and supporting vulnerability management activities, as part of broader IT operations. In addition, you will collaborate with internal stakeholders and third‑party providers, supporting users across both office and shop‑floor environments within a manufacturing setting. This is an excellent opportunity for someone who enjoys a varied, onsite role combining operational IT support and project delivery.
About You
- Solid experience in 2nd line IT support, with the ability to troubleshoot and resolve a broad spectrum of technical issues across infrastructure and end‑user environments.
- Confident and approachable communicator, comfortable supporting colleagues at all levels and collaborating with both internal teams and external partners.
- Proactive and security‑conscious approach, with hands‑on experience responding to incidents and addressing vulnerabilities in a practical, operational setting.
- Strong organisational skills and attention to detail, enabling you to manage competing priorities effectively.
Qualifications
- Proven 2nd line IT support experience within a business or manufacturing setting.
- Strong troubleshooting skills across infrastructure and end‑user devices.
- Excellent communication skills, supporting users at all levels.
- Experience working collaboratively with internal teams and third‑party providers.
- Hands‑on experience with Microsoft 365 administration.
- Competence in managing on‑premise Active Directory, DNS, DHCP, etc.
- Familiarity with VMware ESXi and vCenter.
- Exposure to cyber security practices, including incident response and vulnerability management.
- Exposure to Mimecast email security or 365 Defender email security advantageous.
- Experience with Microsoft 365, Active Directory and hybrid environments is essential; exposure to security tooling and project delivery would be highly advantageous.
Equality, Diversity and Inclusion
ABG is committed to encouraging equality, diversity and inclusion among our workforce, and we welcome applications from everyone who meets the criteria.
IT Support (2nd Line) Engineer - 6 Month Fixed Term Contract in Carnaby employer: Occupop
ABG is an exceptional employer located in Carnaby, England, offering a dynamic work environment where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from a collaborative culture that fosters professional growth and development. The role of IT Support Engineer provides a unique opportunity to engage in meaningful projects while ensuring the security and reliability of critical IT systems within a manufacturing setting.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support (2nd Line) Engineer - 6 Month Fixed Term Contract in Carnaby
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
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✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Occupop that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Support (2nd Line) Engineer - 6 Month Fixed Term Contract in Carnaby
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Occupop, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Occupop can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Occupop will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Occupop
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Occupop. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Occupop.
