At a Glance
- Tasks: Build relationships with clients and grow accounts through exceptional service and cross-selling.
- Company: Join Gemini, a leading telecoms and IT service provider with a vibrant culture.
- Benefits: Enjoy 50% off broadband, generous holiday allowance, and career development opportunities.
- Other info: Dynamic workplace with excellent growth potential and support from a dedicated team.
- Why this job: Be part of a high-performing team and make a real impact in a fun environment.
- Qualifications: Experience in solution sales and account management, with a proactive and enthusiastic attitude.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring! Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high‑performing team.
The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross‑selling our full suite of products, IT support, Mobiles, Energy, Security services, whilst supporting their customers housing their key business services under one Gemini roof.
What will you be doing?
- Grow and develop our existing customer base through daily account calls to book and attend virtual & on‑site health checks with our customers.
- Cross‑sell and introduce additional services and new platforms to our existing customers, through our multi‑service discount proposal.
- Retain our customers through building fantastic relationships.
- Act as a point of contact for account queries with help from our extensive support teams.
- Update customer and service information, on the in‑house CRM System, to determine and track future opportunities.
- Opportunity tracking / pipeline development.
- Keep customers up to date with regards to installations / projects.
Required skills & experience
- Proven experience in solution sales.
- Experience in managing and retaining accounts, while increasing profitability through cross‑selling additional services.
- Self‑motivated and hardworking individual.
- Enthusiastic, high‑energy, and proactive.
- Proven experience of working with and exceeding targets.
- Confident with both telephone and face‑to‑face interaction with clients.
- Financially and target driven.
Who are Gemini?
Gemini is a well‑known telecoms & IT service business based on the heart of Carlisle and part of the Global4 Group. Our vision is to solve our customers technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy. As a forward‑thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals, most notably education. The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all‑time high.
What benefits will you receive?
- 50% off our Broadband packages, completely free after two years.
- 33 days holiday allowance including bank holidays.
- 5 additional days leave granted based upon length of service.
Account Manager in Carlisle employer: Occupop
Gemini, located in the heart of Carlisle, is an exceptional employer that fosters a fun and social work environment while providing ample opportunities for personal and professional growth. As part of the Global 4 Group, we offer competitive benefits such as generous holiday allowances, significant discounts on services, and a supportive team culture that encourages collaboration and innovation. Join us to be part of a high-performing team dedicated to delivering outstanding service and solutions to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Carlisle
✨Tip Number 1
Get to know the company inside out! Research Gemini and understand their services, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in solution sales and how you've successfully managed accounts. Highlight your achievements and be prepared to discuss how you can contribute to Gemini's growth.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Manager in Carlisle
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for the role! Make sure to express your excitement about joining our team and how you can contribute to our fun and social work environment.
Tailor Your Application:Take a moment to customise your CV and cover letter. Highlight your experience in solution sales and account management, and show us how you’ve successfully built relationships with clients in the past.
Be Specific About Your Achievements:When detailing your experience, use specific examples of how you've exceeded targets or successfully cross-sold services. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Gemini.
How to prepare for a job interview at Occupop
✨Know Your Stuff
Before the interview, make sure you understand Gemini's services inside and out. Familiarise yourself with their IT support, mobiles, energy, and security offerings. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous experience in solution sales and account management. Have specific examples ready that demonstrate how you've successfully retained clients and cross-sold services. This will highlight your ability to meet and exceed targets, which is crucial for this role.
✨Build Rapport
Since the role involves building fantastic relationships with clients, practice your interpersonal skills. During the interview, be friendly and engaging. Show that you can connect with people easily, both over the phone and face-to-face, as this will be key in your day-to-day responsibilities.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Gemini. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
