At a Glance
- Tasks: Support the smooth operation of a care home with essential administrative tasks.
- Company: Family-run care provider dedicated to enhancing residents' quality of life.
- Benefits: Competitive hourly wage, part-time hours, and a supportive team environment.
- Other info: Join a compassionate team committed to safeguarding and promoting welfare.
- Why this job: Make a real difference in the lives of vulnerable adults while developing your admin skills.
- Qualifications: 2 years of admin experience and strong communication skills required.
The predicted salary is between 27000 - 29000 £ per year.
We are seeking an enthusiastic, passionate, and highly organised Care Home Administrator to join our dedicated team at Wilkinson Park. This is an exciting opportunity to contribute to the smooth operation of a specialist care home, providing essential administrative support that underpins the high-quality care we deliver to our residents. In this pivotal role, you will work closely with the Home Management Team, ensuring all administrative, financial, and clerical tasks are managed efficiently and accurately. You will also act as the first point of contact for clients, families, visitors, and staff, demonstrating professionalism, warmth, and excellent customer service at all times. As a Care Home Administrator, your contribution will directly impact the quality of life for our residents by supporting a well-organised and responsive care environment.
Key Responsibilities
- Ensure the smooth running of all administrative functions within the care home, acting as a central point of coordination.
- Maintain accurate financial and client records, both manually and electronically, in line with company policies.
- Process receipts, invoices, and other documentation related to resident accounts, ensuring timeliness and accuracy.
- Support payroll processes to ensure staff are paid correctly and on time.
- Provide administrative and secretarial support to the Home Management Team, assisting with correspondence, reports, and other duties as required.
- Operate office equipment such as computers, printers, fax machines, and photocopiers efficiently and safely.
- Answer phone calls, respond to client and visitor inquiries, and redirect or elevate matters appropriately.
- Attend and participate in mandatory training courses to maintain professional knowledge and competence.
- Uphold health and safety standards, ensuring the security of the home is maintained at all times.
- Ensure safe working practices, adherence to company policies, and the confidentiality of sensitive information.
- Assist with day-to-day operational tasks, supporting a collaborative and professional team environment.
About You
- Minimum of 2 years' experience in an administrative or office-based role.
- Strong numerical, word processing, and computer literacy skills, including experience with Microsoft Office (Word, Excel, Outlook).
- Exceptional attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Professional telephone manner and ability to interact confidently with a range of stakeholders.
- Ability to work independently while also contributing effectively as part of a team.
- Genuine interest in working within a care environment and supporting vulnerable adults.
- Ability to maintain strict confidentiality at all times.
About Us
At Careline Lifestyles, we are a family-run, specialist provider of residential and nursing care. We are dedicated to supporting adults with acquired brain injuries, neurological conditions, mental health needs, and complex physical disabilities. Our ethos is built around empowering people to live life to the fullest, maintaining their individuality, and enhancing their overall quality of life. Every team member contributes to a supportive, compassionate environment where our residents feel valued, safe, and respected.
Additional Information
We are committed to safeguarding and promoting the welfare of individuals in our care. This role requires an enhanced Disclosure and Barring Service (DBS) check.
Care Home Administrator – Wilkinson Park employer: Occupop
At Careline Lifestyles, we pride ourselves on being a family-run organisation that fosters a supportive and compassionate work environment. As a Care Home Administrator at Wilkinson Park in Harbottle, you will enjoy a collaborative culture that values your contributions while providing opportunities for professional growth and development. With a focus on empowering both our residents and staff, we offer a meaningful career path where your efforts directly enhance the quality of life for those in our care.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator – Wilkinson Park
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at places like Wilkinson Park. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles in care homes. We suggest role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care! When you get the chance to speak with potential employers, share why you want to work in this field and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Care Home Administrator – Wilkinson Park
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about supporting vulnerable adults and are excited about contributing to our team at Wilkinson Park.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in administrative roles. We love seeing how your skills align with what we need, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of your past experiences and how they relate to the responsibilities of a Care Home Administrator. Keep it warm and professional!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to shine in front of our hiring team!
How to prepare for a job interview at Occupop
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Home Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing financial records and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As the first point of contact for clients and families, excellent customer service is crucial. Prepare examples from your past experiences where you've successfully handled inquiries or resolved issues. This will highlight your professionalism and ability to create a warm environment for residents and visitors alike.
✨Demonstrate Attention to Detail
In this role, accuracy is key, especially when dealing with financial records and documentation. Bring along examples of how you've maintained meticulous records in previous jobs. You could even mention specific tools or software you've used, like Microsoft Excel, to manage data effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the care home’s culture, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
