At a Glance
- Tasks: Coordinate care services and manage a dedicated team to enhance quality of life.
- Company: Join a leading home care provider in Greater London.
- Benefits: Competitive salary, company phone, professional development, and generous holiday allowance.
- Other info: Be part of a growing team with ongoing support and career advancement opportunities.
- Why this job: Make a real difference in the lives of vulnerable people every day.
- Qualifications: Passion for care, flexibility, and experience in health and social care preferred.
The predicted salary is between 25000 - 27000 £ per year.
Responsibilities
- Roster and template care calls using an electronic system
- Direct management of the care team, monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
- Create, manage, and monitor customer care plans, ensuring staff rotas meet service users’ needs and aspirations
- Ensure care assessments, care and risk planning meet best practice and customers’ aspirations
- Work with the Recruitment Team to ensure sufficient current and future staffing levels
- Provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required
- Ensure that telephones are answered promptly, and people are spoken to in a polite and respectful manner
- Work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
Qualifications
- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC compliance (essential)
- Experience with rostering care calls on an electronic system
- Experience in care coordinating or 2 years working within Health & Social Care (preferred)
- Full driving licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
Compensation and Benefits
- Salary £25,000 - £27,000
- Company-issued mobile phone
- Ongoing support and professional development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
Care Coordinator employer: Occupop
At Bitrecruit, we pride ourselves on being an exceptional employer in Greater London, offering a supportive work culture that prioritises the professional growth of our Care Coordinators. With ongoing training, a commitment to high-quality care, and a competitive salary, we empower our team to make a meaningful impact in the lives of vulnerable individuals while enjoying a healthy work-life balance and generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've demonstrated your skills in managing care teams or handling emergencies. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your passion for improving the quality of life for vulnerable people. During interviews, share specific examples of how you've made a difference in previous roles. This will help you stand out as a candidate who truly cares!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in care coordination and any relevant qualifications, like NVQ Level 3, to show us you’re the perfect fit!
Showcase Your Skills:We want to see how you can manage a care team and ensure high-quality service. Use specific examples from your past roles to demonstrate your skills in staff development, rostering, and compliance with CQC standards.
Be Personable:Since this role involves direct communication with service users and staff, let your personality shine through! Use a friendly tone in your application to show us you’re approachable and respectful, just like we expect our team to be.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance. Familiarise yourself with the responsibilities of a Care Coordinator, especially around care plans and staff management. This will show that you're not just interested in the role but also understand what it takes to excel in it.
✨Show Your Flexibility
Since flexibility is key for this position, be ready to discuss your availability and willingness to cover on-call duties. Share examples from your past experiences where you've adapted to changing needs or stepped up during emergencies.
✨Demonstrate Your People Skills
As a Care Coordinator, you'll be managing a team and interacting with service users. Prepare to talk about how you handle difficult conversations, support staff development, and ensure high-quality service delivery. Use specific examples to illustrate your approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they measure success in this role. This shows your genuine interest and helps you determine if it's the right fit for you.
