At a Glance
- Tasks: Deliver top-notch customer service by managing travel bookings and providing expert advice.
- Company: Join Bitrecruit, a dynamic company focused on business travel solutions.
- Benefits: Enjoy travel discounts, shopping perks, and a hybrid work model after training.
- Other info: Flexible working hours and opportunities for personal growth await you!
- Why this job: Be part of a team that helps clients explore the world while developing your skills.
- Qualifications: Passionate about travel with experience in business travel and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities:
- Provide high levels of customer service by handling enquiries and reservations, ensuring professional responses, arranging and confirming bookings, and building traveller profiles.
- Conduct research for clients to secure the best travel deals.
- Process e-tickets and travel documentation.
- Offer advice on itinerary options, including visas, passport requirements and vaccinations.
- Handle refunds and cancellations.
Qualifications:
- Motivated, passionate individual with prior experience in business travel.
- Experience using Sabre GDS (Galileo experience considered).
- Excellent telephone manner, verbal reasoning skills and strong attention to detail.
- Confident in face-to-face client interactions.
- Willingness to work 8 am-6 pm on a rota basis.
Work Arrangement:
Hybrid working pattern: 3 days in office, 2 days remote after probation/training.
Benefits:
- Cash plan scheme (post-probation)
- Group life cover (post-probation)
- EAP scheme
- Pension scheme
- Volunteering days
- Travel discounts
- Shopping discounts
- Christmas savings scheme
- Season ticket loans
Business Travel Consultant employer: Occupop
Bitrecruit offers an exceptional work environment for Business Travel Consultants in the picturesque Royal Leamington Spa, where employees enjoy a hybrid working model that promotes work-life balance. With a strong focus on professional development, generous benefits including travel and shopping discounts, and a supportive culture that values employee well-being, Bitrecruit stands out as a rewarding employer for those seeking to thrive in the business travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Business Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for travel consultants and practice your responses. Make sure you can showcase your customer service skills and your experience with GDS systems like Sabre or Galileo.
✨Tip Number 3
Show off your passion for travel! When you get the chance, share your own travel experiences and how they’ve shaped your understanding of client needs. This personal touch can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Travel Consultant role. Highlight your experience in customer service and any relevant travel industry knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about business travel and how your previous experiences make you a great fit for our team. Keep it professional but let your personality show through!
Showcase Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Make sure you brush up on your knowledge of business travel, especially the tools like Sabre GDS. Familiarise yourself with common travel documentation and requirements, as well as the latest trends in the industry. This will show that you're not just interested but also knowledgeable.
✨Customer Service is Key
Since the role involves high levels of customer service, prepare examples from your past experiences where you’ve gone above and beyond for a client. Think about how you handled enquiries, resolved issues, or built strong relationships with travellers.
✨Practice Makes Perfect
Rehearse your responses to common interview questions, especially those related to handling refunds, cancellations, and providing travel advice. You could even do a mock interview with a friend to get comfortable with articulating your thoughts clearly.
✨Dress the Part
Even if the interview is virtual, dress professionally. It sets the right tone and shows that you take the opportunity seriously. Plus, it can boost your confidence when you’re looking sharp!
