At a Glance
- Tasks: Travel across London to install and support IT equipment in various locations.
- Company: Join a friendly and supportive tech team at Bitrecruit.
- Benefits: Earn up to £37,000 with 25 days holiday and ongoing training.
- Other info: Enjoy a dynamic role with opportunities for professional growth.
- Why this job: Make a real impact by solving IT challenges in diverse environments.
- Qualifications: 1-3 years of IT support experience and a full UK driving licence.
The predicted salary is between 37000 - 37000 £ per year.
We are looking for a practical, organised and customer‑focused IT Field Engineer to join our growing IT Department. The role involves travelling across London, Essex, Milton Keynes, Cambridge and surrounding areas, supporting care homes, offices and operational locations with a wide range of IT installations, upgrades and support activities.
Responsibilities
- Travel to sites using a company vehicle to deliver IT equipment and infrastructure hardware.
- Install and support switches, wireless access points, routers, and related network equipment.
- Assist with Meraki, DrayTek, and Starlink installations following company standards.
- Build, configure, and deploy laptops, desktops, printers, and mobile devices.
- Tag assets and record all deployed equipment, including serial numbers and installation details.
- Install and maintain structured cabling, patch panels and network cabinets.
- Provide onsite IT support where remote support is not suitable.
- Take site photographs and maintain installation records.
- Produce simple rack layouts, cabinet diagrams, and equipment location drawings.
- Keep the enquiry/ticketing system (Freshservice) accurately updated.
- Assist with site relocations, equipment moves, new site setups, and stock control activities at the Support Office.
- Escalate technical issues to senior engineers when required.
Qualifications
- Full UK driving licence.
- 1–3 years of experience in IT support, field engineering, or technical support.
- Experience installing or supporting network equipment such as switches, routers, and wireless access points.
- Basic understanding of networking and WiFi technologies.
- Experience with Microsoft 365 and Windows 11.
- Experience working with CAT5e/CAT6 structured cabling.
- Experience maintaining technical documentation and records.
- Strong troubleshooting and problem‑solving skills.
- Excellent communication and customer‑service skills.
- Good organisational and time‑management skills.
- Professional, friendly, approachable, and detail‑oriented.
- Reliable, punctual, and dependable.
- Comfortable travelling between multiple sites.
- Hands‑on approach to problem solving and strong sense of ownership.
- Positive attitude, willingness to learn, and pride in documentation.
Benefits
- Salary up to £37,000, depending on experience.
- Based at our Support Office in Bromley, Kent.
- Working hours: 9:00 am – 5:30 pm, Monday‑Friday.
- Company pool vehicle for business travel.
- 25 days holiday plus bank holidays.
- Refer a Friend Scheme: reward of £500 for each successful referral.
- DBS certificate paid by the employer.
- Comprehensive induction and ongoing training.
- Funded qualifications via apprenticeship programme.
- Contributory pension and annual pay rise.
- Discretionary annual bonus.
- Ongoing learning and development opportunities.
- Friendly and supportive team environment.
- Blue Light Card membership reimbursement (subject to terms and conditions).
IT Field Engineer in Bromley employer: Occupop
Bitrecruit is an exceptional employer for IT Field Engineers, offering a supportive and friendly team environment in Bromley, Kent. With competitive salaries, comprehensive training, and opportunities for professional growth through funded qualifications, employees can thrive while enjoying a healthy work-life balance with generous holiday allowances and a company vehicle for travel. The culture prioritises collaboration and continuous learning, making it an ideal place for those seeking meaningful and rewarding employment in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer in Bromley
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Bromley and beyond. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to connect with people in the IT field. Share your projects and skills to catch the eye of recruiters.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Think about how you’d handle specific technical issues or customer interactions. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of standing out. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace IT Field Engineer in Bromley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Engineer role. Highlight your experience with network equipment, troubleshooting skills, and any relevant qualifications. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it friendly and professional – we love a good story!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical skills in your application. Mention specific technologies you've worked with, like Microsoft 365 or structured cabling. We’re keen to see your hands-on experience!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Occupop
✨Know Your Tech
Brush up on your knowledge of network equipment like switches, routers, and wireless access points. Be ready to discuss your hands-on experience with these technologies, as well as any installations you've done. This will show that you're not just familiar with the theory but can also apply it practically.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you faced and how you resolved them. This will demonstrate your troubleshooting abilities and your proactive approach to problem-solving, which is crucial for an IT Field Engineer.
✨Be Organised and Detail-Oriented
Since the role involves maintaining installation records and documentation, highlight your organisational skills. Bring along examples of how you've kept track of equipment or managed projects in the past. This will reassure them that you can handle the administrative side of the job effectively.
✨Communicate Clearly
As you'll be working closely with clients and team members, practice explaining technical concepts in simple terms. During the interview, focus on your communication style and ensure you convey your ideas clearly. This will showcase your customer service skills and your ability to work well with others.
