At a Glance
- Tasks: Support learners and employers through the enrolment process, ensuring a smooth experience.
- Company: Join Bitrecruit, a forward-thinking company dedicated to learner success.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working hours.
- Other info: Be part of a supportive team with great career growth opportunities.
- Why this job: Make a real difference in learners' lives while developing your skills.
- Qualifications: GCSEs in English and Maths, strong communication, and organisational skills.
The predicted salary is between 25330 - 25330 £ per year.
Key Responsibilities
- Provide a comprehensive pre‑enrolment service for learners and employers, assisting with the self‑registration process.
- Book learners and employers onto induction and enrolment sessions via a centralised diary.
- Schedule and manage enrolment sessions to ensure a positive experience for all.
- Guide learners and employers through the pre‑enrolment process, answering questions and resolving any concerns.
- Assist Business Development Managers (BDMs) and Operations colleagues to support smooth pre‑employment and enrolment stages.
- Check and verify educational certificates, and help exempt learners from Functional Skills where applicable.
- Support learners with assisted learning needs by referring them to the appropriate department.
- Ensure employers provide necessary documentation, such as liability insurance, and keep track of this information.
- Follow up on any barriers preventing a learner from progressing onto their apprenticeship.
- Discuss English and Maths support with learners and guide them through initial assessments.
- Foster positive working relationships with colleagues and other key stakeholders.
- Manage shared inboxes and ensure all follow‑up actions are taken promptly.
What We're Looking For
- Grade A‑C GCSE in English and Maths (or equivalent).
- Level 2 Information, Advice, and Guidance qualification (or willingness to acquire).
- Strong attention to detail and high data accuracy.
- Comfortable with IT systems, including PDFs, Google Suite, and MS Office (Word, Excel, Outlook).
- Experience in delivering quality service and meeting targets.
- Ability to work in line with GDPR and data protection regulations.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport.
- Self‑motivated, with a positive attitude and ability to meet deadlines.
- Highly organised with strong time‑management skills.
Benefits
- £25,330 salary, 36.5 hours a week – Monday to Friday.
- 25 days annual leave (increasing with length of service) and 8 bank holidays.
- Holiday purchase scheme.
- Up to 3 days of paid volunteering leave and corporate conscience initiatives.
- Recognition and long‑service awards.
- PerkBox – suite of discounts, lifestyle benefits and wellness tools.
- 3% matched Employer Pension contribution.
- In‑person team meetings, 1‑1s.
- Enhanced maternity leave after 2 years of service.
- Income protection and life assurance.
- Referral incentive: £500 for successful referrals.
- CPD and training opportunities.
- 4 pm Friday finish with flexible working opportunities.
- Employee Assistance Programme and dedicated People Team support.
We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role. We commit to safeguarding and wellbeing of learners and colleagues. Robust safer recruitment practices, including Disclosure and Barring Service checks, are undertaken where required.
Enrolment Support Advisor - Expression of interest in Bristol employer: Occupop
At Occupop, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Bristol. Our commitment to employee growth is reflected in our comprehensive training opportunities and flexible working arrangements, including a 4 pm finish on Fridays. With generous benefits such as 25 days of annual leave, a holiday purchase scheme, and a focus on wellbeing, we ensure that our team members feel valued and empowered to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Enrolment Support Advisor - Expression of interest in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to enrolment support. Think about how your skills match the job description and be ready to share examples that showcase your experience.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're excited about the role and how you can contribute to their mission. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at StudySmarter.
We think you need these skills to ace Enrolment Support Advisor - Expression of interest in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Enrolment Support Advisor role. We want to see how you can contribute to our mission, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves a lot of interaction with learners and employers, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect this – we love a good communicator!
Highlight Your Organisational Skills:Being highly organised is key for this position. Share examples of how you've managed multiple tasks or projects effectively in the past. We’re looking for someone who can juggle responsibilities while keeping everything on track!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Occupop
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Enrolment Support Advisor. Familiarise yourself with the pre-enrolment process and how to assist learners and employers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent verbal and written communication skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved concerns or built rapport with clients. Practising these scenarios can help you articulate your experience during the interview.
✨Demonstrate Attention to Detail
Given the importance of data accuracy in this position, be ready to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness made a difference, such as verifying documents or managing schedules without errors.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or the support provided for learners with assisted learning needs. This not only shows your interest but also helps you gauge if the company is the right fit for you.
