At a Glance
- Tasks: Convert warm leads into booked consultations and guide patients through their decision-making.
- Company: Join Bitrecruit, a dynamic player in the healthcare sales industry.
- Benefits: Performance-based incentives, remote start, and opportunities for growth.
- Other info: Enjoy a flexible hybrid work model and thrive in a fast-paced environment.
- Why this job: Make a real difference in patients' lives while developing your sales skills.
- Qualifications: Sales or customer service experience is a plus; strong communication skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
The Outbound Sales Agent plays a key role in converting warm leads into booked consultations and treatments, acting as a trusted advisor for patients throughout their decision‑making process.
Key Responsibilities
- Contact and follow up with inbound patient leads via phone and digital channels
- Build rapport and clearly communicate treatment options
- Address patient inquiries and guide decision‑making processes
- Schedule consultations and ensure consistent follow‑ups
- Maintain accurate and up‑to‑date CRM records
- Achieve individual and team conversion targets
Requirements
- Education: Not mandatory; relevant training in sales, customer service, or healthcare is valued
- Experience: Previous sales, customer service, or patient coordination roles
- Knowledge & Skills: Strong verbal and written communication skills (English required); confident phone presence and active listening skills; CRM management experience; ability to handle sensitive conversations with empathy
- Core Competencies: Results‑oriented mindset; strong interpersonal and relationship‑building skills; organization and attention to detail; resilience and adaptability; team collaboration
What We Offer
- Performance‑based incentives
- Remote start with transition to hybrid work model
- Opportunity to grow within a dynamic and fast‑paced sales environment
- Exposure to the healthcare and dental industry
Key Details Before Applying
- Location: Birmingham (Hybrid model after initial remote phase)
- Working hours: 40 hours per week, Monday to Friday
- Flexibility required for weekends and holidays
- Target‑driven role with performance expectations
Outbound Sales Agent - Birmingham, UK employer: Occupop
At Bitrecruit, we pride ourselves on being an exceptional employer, offering our Outbound Sales Agents in Birmingham a dynamic and supportive work environment. With performance-based incentives and opportunities for growth within the fast-paced healthcare sector, our team enjoys a hybrid work model that promotes flexibility and work-life balance. Join us to make a meaningful impact while developing your career in a collaborative and results-driven culture.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Sales Agent - Birmingham, UK
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly communicate your experience and how it relates to the Outbound Sales Agent role. Keep it concise and engaging.
✨Tip Number 3
Don’t underestimate the power of follow-ups. After your interview, send a quick thank-you email to express your appreciation and reiterate your interest in the position.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Outbound Sales Agent - Birmingham, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Outbound Sales Agent role. Highlight any relevant experience in sales or customer service, and don’t forget to showcase your communication skills. We want to see how you can connect with patients!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully converted leads in the past, and let your personality come through. We love a bit of enthusiasm!
Showcase Your CRM Skills:Since maintaining accurate CRM records is key, make sure to mention any experience you have with CRM systems. If you’ve used one before, tell us how it helped you manage leads and improve your sales process. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Occupop
✨Know Your Product Inside Out
Before the interview, make sure you understand the treatments and services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in helping patients.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions, and don’t hesitate to ask for clarification if needed.
✨Showcase Your Empathy
As an Outbound Sales Agent, you'll be dealing with sensitive conversations. Prepare examples from your past experiences where you've shown empathy and understanding, especially in challenging situations. This will highlight your ability to connect with patients.
✨Familiarise Yourself with CRM Tools
Since maintaining accurate CRM records is crucial for this role, brush up on any CRM software you’ve used before. If you’re familiar with specific tools, mention them during the interview to show you’re ready to hit the ground running.
