At a Glance
- Tasks: Monitor and patrol CCTV cameras, aiding emergency services and ensuring public safety.
- Company: Join MAN Commercial Protection, a leader in security solutions.
- Benefits: Competitive pay, full uniform, training, and discounts on high street brands.
- Other info: Flexible shift patterns with opportunities for career growth.
- Why this job: Be part of a vital team protecting your community with cutting-edge technology.
- Qualifications: CCTV Licence required; strong communication and IT skills essential.
The predicted salary is between 27500 - 30000 £ per year.
Location: Birmingham, West Midlands, United Kingdom
Role Summary: MAN Commercial Protection are looking for CCTV Control Room Operators in one of the biggest control rooms in the UK, covering over 2500 cameras around the West Midlands. Shift pattern: 4 on 4 off nights and 4 on 4 off days. Shift timings: 17:45‑05:45 / 17:45‑05:45. Payrate: £13.23ph. Coverage focuses mainly on West Midlands Transport, and on towns and city centres around the West Midlands.
Main Responsibilities:
- Carry out patrols of the cameras throughout the West Midlands.
- Aiding the emergency services in live situations.
- Aiding Police by searching and saving footage for vital information for their investigations.
- Incident handler for local council Out of Hours – dealing with social services and other organisations to aid members of the public.
- Communicate with local town hosts and shops by radio.
- Take emergency calls from the public via emergency help points in the control room.
- Update the public via social media on any updates in the West Midlands.
- Respond to email requests for footage and information.
- Work in conjunction with Highways England dealing with traffic management.
- Be responsible for alarm calls across the West Midlands.
Qualifications and Requirements:
- CCTV Badge – Essential
- Dual Badge – Advantage
- Very strong communication skills.
- Strong literacy skills.
- Strong IT skills (Microsoft products).
- Excellent phone manner.
- Team player.
- Polite & enthusiastic.
- Must be able to work on own initiative.
- Full 5‑year checkable work/education history.
- Must hold a valid CCTV Licence.
Benefits:
- Full uniform supplied.
- Access to in‑house training (SIA and First Aid).
- Free International Professional Security Association (IPSA) membership.
- Access to 24‑hour counselling helpline through IPSA.
- Access to 24‑hour legal helpline through IPSA.
- Double pay on Bank Holidays.
- Perks At Work – High Street Discount Scheme.
If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you!
CCTV Operator in Birmingham employer: Occupop
At MAN Commercial Protection, we pride ourselves on being an exceptional employer, offering a dynamic work environment in one of the largest CCTV control rooms in the UK. Our team enjoys comprehensive benefits including full uniform provision, in-house training opportunities, and access to 24-hour support services, all while contributing to the safety of the West Midlands community. With a strong emphasis on employee growth and a supportive culture, we are dedicated to fostering a rewarding career for our CCTV Operators.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work with CCTV. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to CCTV operations. Think about scenarios you might face on the job and how you'd handle them. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. It’s all about proving you’re the best fit for the role, so let’s highlight what makes you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CCTV Operator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CCTV Operator role. Highlight any relevant experience, especially in communication and IT skills, as these are key for us at StudySmarter.
Show Off Your Skills:Don’t just list your qualifications; show us how you’ve used them in real situations. If you’ve got a CCTV badge or experience with emergency services, let us know!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Before the interview, make sure you understand the role of a CCTV Operator inside out. Familiarise yourself with the responsibilities like patrolling cameras and aiding emergency services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might be asked how you would handle emergency calls or communicate with local town hosts. Use examples from past experiences to demonstrate your skills.
✨Be Tech-Savvy
Brush up on your IT skills, especially with Microsoft products. You may be asked about your experience with technology during the interview. Being able to discuss how you’ve used tech in previous roles can set you apart from other candidates.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or training opportunities. This shows that you’re engaged and serious about the role, plus it gives you valuable insights into the company culture.
