At a Glance
- Tasks: Coordinate contracts, manage client communications, and support business development.
- Company: Join a dynamic team at Occupop in Bexleyheath.
- Benefits: Enjoy a company vehicle, pension scheme, and 25 days annual leave.
- Other info: Great opportunities for personal growth and a fun company culture.
- Why this job: Be the frontline contact and make a real difference in client relationships.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bexleyheath, England, United Kingdom
Client / Employer: Occupop
Job reference: fc30ea5805edfa8ba17357140266d0d6
Key Responsibilities and Accountabilities
- Contract Management: Co-ordinate the administration and contract information for allocated service contracts.
- Assist in the maintenance of relevant contract briefs.
- Responsible for the production of work orders for all allocated service contracts.
- Monitors contract fulfilment by reviewing service reports, auditing service and organisational transactions.
- Assist in the mobilisation of service contracts.
- Responsible for the creation of timely and accurate invoices for relevant allocated contract/work.
- Provision of monthly sales reserve figures.
- Liaison with clients.
- Consistent frontline customer contact via telephone and email.
- Where necessary support clients by answering inquiries and ensuring clients are kept up to date on progress.
- Ensures all enquiries from clients are passed to relevant Business Development Manager/Account Manager.
- Ensures all operational requests are effectively communicated to the operational team.
- Coordinate and/or attend client review meetings, as required.
- Maintain communication lines and good relationships with account management, operations and client representatives.
- Support and develop communication between BDM/Account Manager and operations team.
- Business Development Support: Relevant BDM/Account Management team in the production of quotes, including one-off works, as required.
- Ensure any enquiries are passed to the relevant BDM/Account Manager.
- First‑line contact for the region, inclusive of answering calls and welcoming visitors.
- Ad‑hoc works as required.
- Safety: Promote and communicate standards/information to colleagues and team members. Take responsibility for your own health and safety and adhere to all the company health and safety procedures and policies. Identify and raise any hazards, near misses in line with the company's reporting procedures.
- Operational Optimisation: Recommend improvements to working practices, prioritise multiple and varied challenging situations, work to deadlines and multitask, willingness to help out and assist other team members as required.
- Commercial: Provide support to team members and clients as required, improve the productivity of the maintenance contract delivery.
- Support in the compilation of area statistical weekly/monthly reports according to business and client needs.
- Ensures that image and standards are maintained.
Company Benefits:
- Company vehicle and business phone.
- Company events & fun days.
- Company pension scheme.
- Referral programme.
- Sick pay.
- 25 days annual leave plus bank holidays.
- 24/7 Employee Assistance Programme.
EEO Statement: We embrace diversity and are committed to building an inclusive environment for all employees. Your privacy matters: all applications will be handled confidentially and in line with GDPR.
Contract Coordinator in Bexleyheath employer: Occupop
Occupop is an exceptional employer located in Bexleyheath, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits such as a company vehicle, generous annual leave, and a supportive Employee Assistance Programme, we foster an inclusive environment where team members can thrive and contribute meaningfully to our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Coordinator in Bexleyheath
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Contract Coordinator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they handle contract management. We want you to shine when discussing how you can help with their service contracts and client relationships.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Contract Coordinator in Bexleyheath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Contract Coordinator role. Highlight your experience in contract management and customer service, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it's important to demonstrate your communication skills. Use clear and concise language in your application, and maybe share examples of how you've effectively liaised with clients in the past. We love a good communicator!
Be Detail-Oriented:Attention to detail is crucial for a Contract Coordinator. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information accurately and professionally. It shows you care!
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role. Plus, it’s super easy to do!
How to prepare for a job interview at Occupop
✨Know Your Contracts
Familiarise yourself with the basics of contract management and administration. Be ready to discuss how you would handle specific scenarios related to service contracts, as this will show your understanding of the role and its responsibilities.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and team members, prepare examples of how you've effectively communicated in previous positions. Highlight any experience you have in managing client inquiries or coordinating with different teams.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've had to prioritise tasks or resolve conflicts. Be prepared to share these examples during the interview, as they will illustrate your ability to handle the varied challenges that come with the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to contract management and client relations. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
