At a Glance
- Tasks: Lead a dedicated care team and ensure top-notch service delivery in the community.
- Company: Connected Health, a forward-thinking employer committed to diversity and inclusion.
- Benefits: Enjoy bonuses, ongoing training, and discounts while making a difference.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Shape the future of care while growing your career in a supportive environment.
- Qualifications: 3+ years in domiciliary care and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Key Responsibilities
- Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
- Work towards business growth targets and KPIs.
- Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
- Direct line management of area specific Care Team, including weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
- Follow internal company process and procedure, liaising with the Finance and HR Team.
- Ensure regular communication on a team and individual basis.
- Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
- Manage and attend Client reviews as required.
- Deal directly with Care Managers and Health Trusts as required.
- Manage the onboarding of new clients.
- Provide emergency care assistant cover as required.
- Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.
- Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management.
- Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
- Accountable for the quality and maintenance of Client care folders on a monthly basis, ensuring daily records are collected and filed monthly.
- Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
- Undertake any other reasonable duties as required.
Qualifications
- 3+ years' experience in domiciliary care.
- Full, valid UK driving licence and appropriate insurance for your vehicle business purposes.
- Experience Leading a team.
- Previous experience creating rota's.
- Use of initiative to improve service user experience.
- Creative problem solver and able to overcome obstacles.
- Flexible and able to work in the community to cover sickness if needed.
- Positive & Engaging.
- Ability to build great working relationships.
- Punctual & Reliable.
- Committed to the health and social care career path.
- Excellent at communicating.
- Great at planning and organising their own workload.
Benefits
- Up to £2000 a year KPI Bonus.
- Sign On Bonus: Receive a £200 bonus.
- Recognition & Rewards: Employee of the Month, Quarter, and Year awards.
- Refer a Friend: Earn £200 for successful referrals.
- Career Growth: Ongoing training and professional development opportunities.
- Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
Community Care Manager in Belfast employer: Occupop
Connected Health is an exceptional employer located in Belfast, offering a supportive work culture that prioritises employee growth and development. With benefits such as a KPI bonus, ongoing training opportunities, and a commitment to diversity and inclusion, employees are empowered to thrive in their careers while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Community Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and client care. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved service user experiences. This will help you stand out as a candidate who can drive growth and maintain quality.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Community Care Manager in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Community Care Manager role. Highlight your experience in domiciliary care and any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills:Since this role involves a lot of communication with clients and team members, be sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in a previous role.
Highlight Problem-Solving Abilities:We love creative problem solvers! In your application, mention specific instances where you've overcome obstacles in your work. This will show us that you're flexible and capable of handling challenges in the community care environment.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Occupop
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Community Care Manager. Familiarise yourself with the company's values and how they align with your own experience in domiciliary care. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
As this role involves direct line management of a Care Team, be prepared to discuss your leadership style. Share specific examples of how you've successfully led a team, managed workloads, and handled staff issues. Highlight your ability to build great working relationships and foster a positive team environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of scenarios where you've had to use your initiative to improve service user experience or manage client issues. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
