At a Glance
- Tasks: Perform inspections, diagnose faults, and provide top-notch customer service on-site.
- Company: Join Bitrecruit, a forward-thinking employer with a focus on innovation.
- Benefits: Enjoy 33 days annual leave, a pension scheme, and tools provided for your work.
- Other info: Dynamic role with opportunities for personal training and growth.
- Why this job: Make a real difference in the field while developing your skills and career.
- Qualifications: Relevant experience, strong troubleshooting skills, and a clean driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bath, England, United Kingdom
Company: Bitrecruit (Client/Employer: Occupop)
Posted: 20.05.2026
Job reference: 785a2e1d29d3aeeb2322dbb0aa42a183
What We Offer
- Annual Leave: 33 days
- Pension Scheme: 5% company match
- Life Assurance: 4x your salary
- Tools Provided: Company van and tablet
- Working Hours: 8:00 AM–5:30 PM, Monday to Friday (42 hours/week)
- Lunch Allowance
- Overtime Rates: Time and a third (Mon‑Fri outside regular hours); Time and a half on optional Saturdays
Key Responsibilities
- Perform confined space entry for internal inspections / repairs.
- Diagnose faults to repair or replace equipment, emphasizing first‑time, first‑fix (FTFF).
- Communicate issues, problems, and solutions through escalation points.
- Work primarily lone.
- Notify customers first thing with ETA and keep them updated of any delays.
- Carry out visual risk assessments on each job as required and raise concerns with line manager.
- Provide feedback on parts used in line with procedures to ensure parts are pre‑paid when dealing with an end‑user.
- Deliver good customer service at all times and discuss recommendations on service plans and upgrade options on site, noting these on your report.
- Carry out monthly stock takes on van stock or stock stored at lockups.
- Carry out on‑the‑job training and undertake personal training courses as required.
- Liaise with customer on site as required and keep them abreast of any issues/updates on their expectations and seek office involvement where additional unforeseen costs will require payment.
- Ensure all company property and vehicles are maintained in line with company policy.
Essential Criteria
- Relevant experience in a similar role.
- Physically fit for the job (medical assessment may apply).
- Clean driving licence.
- Proficiency in IT, including Microsoft Office and PDA software.
- Strong troubleshooting skills in challenging environments.
- Excellent communication skills (verbal and written).
- Exceptional organisational and time‑management skills.
- Ability to work both independently and as part of a team.
- Strong problem‑solving skills and customer‑focused mindset.
- Ability to work under pressure and adapt to a fast‑paced environment.
Desirable Criteria
- Experience in electrical or mechanical engineering.
- Familiarity with the wastewater industry, including sewage systems.
- Proven experience working with sewage treatment / pump stations.
Equal opportunity employer, welcoming candidates from all backgrounds and experiences.
Field Service Engineer in Bath employer: Occupop
Bitrecruit is an exceptional employer for Field Service Engineers, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits such as 33 days of annual leave, a competitive pension scheme, and opportunities for overtime, employees can enjoy a balanced work-life dynamic while developing their skills in a thriving environment. Located in Bath, a city known for its rich history and vibrant community, working here means being part of a team that values innovation and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your troubleshooting successes and customer service experiences. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience, especially in troubleshooting and customer service, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of your past work that align with the responsibilities listed in the job description.
Show Off Your Communication Skills:Since excellent communication is crucial, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to field service engineering. Be ready to discuss your experience with diagnosing faults and repairing equipment, especially in challenging environments. This will show that you’re not just a good talker but also have the skills to back it up.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate complex issues clearly and concisely. Think about examples where you've successfully kept customers updated or resolved their concerns. This will demonstrate your customer-focused mindset.
✨Be Prepared for Practical Scenarios
Expect to be asked about specific situations you’ve faced in previous roles. Prepare some STAR (Situation, Task, Action, Result) responses that highlight your problem-solving skills and ability to work under pressure. This will help you stand out as someone who can handle the job's demands.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face in the wastewater industry. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
