At a Glance
- Tasks: Manage customer accounts, collect overdue payments, and maintain accurate financial records.
- Company: Join a dynamic team at Occupop, a leader in credit control.
- Benefits: Gain valuable experience with a competitive salary and flexible working conditions.
- Other info: Enjoy a supportive environment with opportunities for personal growth.
- Why this job: Make a real difference by helping customers manage their accounts effectively.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Greater London, England, United Kingdom
Client / Employer: Occupop (via Bitrecruit)
Job reference: e2b36dbd46b2cfcb7e884b17bfafb5b1
Listing type: Basic
EU work permit required: No
Posted: 20.05.2026
Fixed term: 6-9 months
Responsibilities
- We are looking for an Accounts Administrator within our credit control team on fixed term contract for 6-9 months.
- You will be responsible for supporting the effective management of customer accounts to ensure timely collection of outstanding balances.
- The role involves monitoring accounts, issuing invoices and statements, following up on overdue payments, resolving account queries, and maintaining accurate financial records.
- Chase outstanding accounts as delegated by the Credit Control Manager.
- Contact customers by phone and email to collect overdue payments.
- Liaise with various departments regarding clients in dispute.
- Send statements, reminder letters, and copy invoices to customers.
- Raise credit notes.
- Investigate and resolve query invoices and requests from customers.
- Have a good working knowledge of all areas within the department.
- Take credit card payments and bank cheques.
Qualifications
- Excellent communication and interpersonal skills.
- Familiarity with computer systems and complex databases.
- Excellent numeracy skills.
- Ability to place pressure tactfully on debtors.
- Excellent organisational and problem-solving skills.
- Empathy for customers who may be unable to make payments on time.
- Ability to adhere to strict deadlines and work under pressure.
- Ability to explain financial issues clearly; ability to negotiate.
We do not require agency support on this role.
Accounts Administrator - Fixed Term Contract employer: Occupop
At Occupop, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and employee growth. Located in Greater London, our team enjoys a dynamic environment with opportunities for professional development, competitive benefits, and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment as an Accounts Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Administrator - Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about opportunities in credit control. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Since you'll be dealing with customers and resolving queries, practice explaining financial concepts clearly and concisely. Role-play with a friend to get comfortable!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple accounts or resolved disputes efficiently. This will demonstrate your ability to handle the responsibilities of an Accounts Administrator.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about the role. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Accounts Administrator - Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accounts Administrator role. Highlight your experience in credit control, customer account management, and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your excellent communication skills and your ability to handle financial queries with empathy. Let us know what makes you tick!
Showcase Your Skills:In your application, don’t forget to showcase your organisational and problem-solving skills. Give examples of how you've managed accounts or resolved disputes in the past. We love seeing real-life applications of your skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Occupop
✨Know Your Numbers
As an Accounts Administrator, you'll be dealing with financial records and outstanding balances. Brush up on your numeracy skills and be prepared to discuss how you've managed accounts in the past. Bring examples of how you’ve resolved discrepancies or improved collection processes.
✨Communication is Key
You'll need excellent communication skills to liaise with customers and various departments. Practice explaining complex financial issues in simple terms. Think of scenarios where you had to negotiate or persuade someone regarding payments and be ready to share those experiences.
✨Show Your Organisational Skills
This role requires strong organisational abilities. Be prepared to talk about how you manage your workload, especially under pressure. Consider discussing tools or methods you use to keep track of overdue accounts and ensure timely follow-ups.
✨Empathy Matters
Understanding customer situations is crucial in credit control. Think about times when you had to show empathy towards clients who were struggling to make payments. Be ready to explain how you balanced being firm yet understanding in those situations.
