At a Glance
- Tasks: Manage daily operations, process orders, and ensure customer satisfaction.
- Company: Exciting children's formalwear brand featured on BBC's Peaky Blinders.
- Benefits: Friendly team, hands-on experience, and growth opportunities.
- Other info: Dynamic role with potential for career advancement as the business grows.
- Why this job: Join a rising brand and help create special moments for families.
- Qualifications: Experience in ecommerce or retail, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
We dress children for life's most special moments. With our products featured on BBC's Peaky Blinders, we're a brand on the rise and now we're looking for someone special to help us keep up with demand and deliver the experience our customers love.
About Us
We are a specialist children's formalwear brand offering premium boys' suits, girls dresses, christening wear and occasion wear across a wide range of sizes. We sell through our own website and other ecommerce channels, and we pride ourselves on delivering a seamless experience for parents dressing their little ones for life's most special moments. Our suits have even caught the attention of the costume department at BBC's Peaky Blinders, a testament to the quality and style that sets us apart.
As we continue to grow, we're looking for a hands-on, organised, and customer-focused E-Commerce Executive to join our team on-site and help keep daily operations running smoothly.
The Role
This is a varied, fast-paced role at the heart of our day-to-day operations. You'll be responsible for ensuring orders are processed efficiently, customers are looked after, and our online presence stays accurate and up to date. Your key responsibilities will include:
- Processing and preparing daily orders accurately and on time
- Responding to customer enquiries across email and other channels in a friendly, professional manner
- Monitoring stock levels and flagging replenishment needs
- Creating and updating product listings across our ecommerce platforms
- Assisting with general ecommerce admin and operational tasks as the business requires
About You
- Some experience in an ecommerce, retail, or admin role (junior to mid-level welcome)
- Comfortable working with online platforms and order management systems
- Strong attention to detail especially when it comes to stock, listings, and order accuracy
- A good communicator who can handle customer messages with warmth and professionalism
- Self-motivated and able to manage your own workload day-to-day
- An interest in fashion, childrenswear, or occasion wear is a bonus but not essential
What We Offer
- A friendly, close-knit team environment
- Hands-on experience across all areas of a growing ecommerce business
- Opportunity to grow with the business as we expand
E Commerce Executive Children's Formalwear in Manchester employer: Occasion Wear For Kids Ltd
As a leading children's formalwear brand, we offer a vibrant and supportive work environment where creativity and customer focus thrive. Our close-knit team is dedicated to delivering exceptional experiences for families, and as we grow, we provide ample opportunities for personal and professional development. Join us on-site to be part of a dynamic company that values your contributions and celebrates life's special moments with style.
Contact Details:
Occasion Wear For Kids Ltd Recruitment Team
