OCC Group in the United Kingdom is seeking a skilled 2nd Line Service Desk Engineer to join a busy IT operations team.
You will triage and resolve escalated incidents for hardware, software, networking and cloud services, perform patching, support Intune deployments, and collaborate with First Line staff to meet SLAs.
Strong ITIL knowledge, Windows Server, Azure/AWS, virtualization experience, and security clearance eligibility are preferred for this role.
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Senior 2nd Line IT Support Engineer - Cloud & Infra employer: OCC Group
OCC Group is an excellent employer, offering a dynamic work environment in Staffordshire where collaboration and innovation thrive. Employees benefit from hands-on experience with cutting-edge technologies, alongside opportunities for professional growth and development within a supportive team culture. With a focus on employee well-being and a commitment to driving improvements in IT, OCC Group stands out as a rewarding place to advance your career.
