OCC Group in the United Kingdom is seeking a Service Desk Engineer (L3) for a remote role focused on advanced networking and security support. You will act as a key escalation point and troubleshoot complex issues across multiple vendors including Zscaler, Cisco, Aruba and Fortinet.
You will work with engineering, cloud and security teams to deliver upgrades, migrations and implementation projects while maintaining high service levels and customer satisfaction.
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Remote L3 Service Desk Engineer: Networking & Security in Birmingham employer: OCC Group
OCC Group is an excellent employer, offering a dynamic work environment in Staffordshire where collaboration and innovation thrive. Employees benefit from hands-on experience with cutting-edge technologies, alongside opportunities for professional growth and development within a supportive team culture. With a focus on employee well-being and a commitment to driving improvements in IT, OCC Group stands out as a rewarding place to advance your career.