At a Glance
- Tasks: Deliver high-quality groceries while providing outstanding customer service.
- Company: Join Ocado Logistics, a leader in automated grocery delivery.
- Benefits: Earn £13.95 per hour, enjoy discounts, and access health services.
- Why this job: Flexible hours with premium pay for evenings and Sundays.
- Qualifications: Full UK or EU driving licence and good communication skills.
- Other info: No CV needed; we provide training and career progression opportunities.
Overview
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
Responsibilities
Deliver top quality products on time, making sure the customer experience remains outstanding. Operate the van efficiently, using automated technology to pre‑plan routes and pre‑load the van. Work evenings, weekends and weekdays, depending on the schedule, and receive premiums that increase average hourly earnings.
Qualifications
- Full UK or EU driving licence.
- Minimum of 12 months driving experience.
- Maximum of 6 penalty points.
- No driving disqualifications in the past 5 years.
- Must be over 18 to handle alcohol products.
- Good communication skills are essential for this customer‑facing role.
Benefits
- Company pension up to 7% matched after 3 months.
- Enhanced digital health and wellbeing service, including virtual GP appointments.
- Hundreds of high‑street shopping, entertainment and restaurant discounts.
- Life insurance coverage from day one of employment.
- 15% off your weekly shop with Ocado.com.
- Dental and travel insurance at discounted price.
- Career progression: 87% of salaried roles are filled internally.
Contract
Permanent contract, 40 hours per week (including paid breaks). Work any 4 days out of 7 on 10‑hour shifts, with shifts from 05:30 to 12:00 (midnight). Receive pay every four weeks.
Pay Structure
- Base rate £13.44 Monday to Saturday.
- Evening premium (from 6 pm) £1.12.
- Sunday day premium £1.34.
- Sunday evening premium £2.58.
- Overtime Monday to Saturday day shift £16.80.
- Overtime Monday to Saturday evening shift £18.20.
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities.
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Delivery Driver - Merton employer: Ocado
Contact Detail:
Ocado Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver - Merton
✨Tip Number 1
Get familiar with the company! Before your interview, check out Ocado Logistics' values and mission. This will help you show that you're genuinely interested in being part of their team and delivering that top-notch customer experience.
✨Tip Number 2
Practice your communication skills! Since this role is customer-facing, it’s key to demonstrate that you can engage with customers effectively. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready for the site tour! When you get invited for a site tour and Q&A, treat it as a mini-interview. Ask questions about the team and the work environment to show your enthusiasm and commitment.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in and ensures you’re considered for the role. Plus, you’ll be one step closer to joining the Ocado family and enjoying those great perks!
We think you need these skills to ace Delivery Driver - Merton
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep your answers straightforward and to the point. We want to see your personality shine through, so don’t be afraid to show us who you are!
Highlight Your Driving Experience: Make sure to mention any relevant driving experience you have, even if it’s not extensive. We’re looking for good communication skills and a solid driving record, so let us know how you fit the bill!
Be Ready for Checks: We’ll be doing some checks like the Online Licence Check and Right to Work checks, so make sure you have all your documents in order. It’ll speed up the process and get you on the road faster!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with Ocado Logistics.
How to prepare for a job interview at Ocado
✨Know the Route
Familiarise yourself with the area around Merton and Morden. Understanding local landmarks and traffic patterns can help you answer questions about your driving experience and show that you're proactive about your role.
✨Show Off Your Communication Skills
Since this job involves customer interaction, practice how you would communicate with customers. Think of examples where you've provided excellent service or resolved issues, as this will demonstrate your ability to handle customer-facing situations.
✨Be Ready for Practical Questions
Expect questions about your driving history and how you handle various driving scenarios. Prepare specific examples that highlight your safe driving record and your ability to adapt to changing conditions on the road.
✨Highlight Your Flexibility
With shifts that include evenings and weekends, it's important to express your willingness to work varied hours. Share any previous experiences where you've successfully managed a flexible schedule, showing that you're ready to meet the demands of the role.