Overview
In this role you support Ocado’s sponsor licence and Right to Work obligations by owning local employer checks, compliance activities, and SMS administration. You work closely with the Bulgaria SSC to ensure smooth handoffs and accurate UK-specific processing. You will help maintain efficient, high-quality candidate experiences while upholding strict compliance. The position offers cross-functional collaboration across Compliance, HR, and Shared Services in a UK-based setting with a clear impact on regulatory readiness.
Pay / Benefits
- 25 days annual leave (rising to 27)
- 30 days global remote work
- Private Medical Insurance
- Wellbeing support and EAP
- Pension with employer matching up to 7%
- Cycle to Work Scheme
Responsibilities
- Execute Right to Work checks across online, video, and manual channels
- Resolve complex document issues and ECS requests, including Day 1/visa expiry cases
- Review manual checks and escalate evidence gaps with People Partners
- Administer CoS within the Sponsorship Management System (SMS)
- Manage Home Office reporting for sponsor licence compliance (changes, delays, terminations)
- Monitor CoS allocation limits and support sponsorship extensions
- Process UK-controlled CoS payments via Worldpay/PAID and keep audit-ready records
- Coordinate with Bulgaria SSC for case handoffs and UK-specific compliance
- Maintain and improve joint UK-Bulgaria operational workflows
- Support internal and external audits with accurate compliance documentation
Key requirements
- Previous experience of UK Right to Work processes
- Knowledge of Skilled Worker sponsorship and Certificates of Sponsorship
- Strong attention to detail with compliance-sensitive workflows
- Ability to follow detailed procedures and meet fixed deadlines
- Confident handling of personal and confidential information
- Strong organisation and case-management skills
- Ability to identify non-standard cases and escalate appropriately
- Good written and verbal communication skills
- Experience working across multiple systems and maintaining records
- Ability to work independently while collaborating with a remote SSC
- attention to detail
- clear communication
- organised and methodical
- Sponsorship Management System (SMS) administration
- Experience with Home Office sponsor reporting
- Multi-system records management
Senior People Specialist - Right to Work & Immigration Operations in Hatfield employer: Ocado Technology
At Ocado Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a GA4 Implementation Specialist in Hatfield, you'll enjoy flexible working arrangements, comprehensive benefits including private medical insurance and generous leave policies, and ample opportunities for professional growth within a cutting-edge technology environment. Join us to be part of a diverse team dedicated to pushing the boundaries of retail technology while supporting your well-being and career aspirations.
