At a Glance
- Tasks: Drive growth strategies for top retailers using innovative e-commerce solutions.
- Company: Join Ocado Commercial, a leader in online grocery revolution.
- Benefits: Enjoy flexible benefits, 25 days leave, and remote work options.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Shape the future of retail while working with global giants.
- Qualifications: Experience in e-commerce, marketing, and strong analytical skills required.
The predicted salary is between 60000 - 80000 € per year.
We are Ocado Commercial, and we are revolutionising online grocery. We partner with the world's leading retailers, providing our innovative Ocado Smart Platform (OSP) – a powerful blend of automation and software – to elevate their e-commerce capabilities. Join us and be part of a team that's shaping the future of retail, working with global giants from Kroger to AEON.
About the Role
The Partner Growth Manager role is an exciting opportunity in our European Partner Success Team to directly influence the commercial success of our partners, some of the largest retailers in Europe. Businesses that partner with Ocado Solutions come in all shapes and sizes, and leverage our technology in different ways. In this role, you will combine your knowledge of ecommerce, grocery retail, and online marketing with communication skills and analytical abilities to shape and influence how our partners grow online.
The Partner Growth Manager will work with the Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability. You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage knowledge of customer objectives, strategic know‑how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies.
You will become a first line of e‑commerce growth support, leveraging our team of central subject matter experts for more in‑depth support. You will support your internal stakeholders in the region with insights and reporting on growth topics, as well as be a source of information and support for your partners. As part of the Europe Partner Success Team you will be responsible for supporting our partners in their day to day use of OSP, ensuring that their webshop is configured optimally, using the most impactful OSP features, to drive maximum customer acquisition, retention and basket size.
You will consult with partners through both in‑depth projects in close collaboration with our Central Growth and/or Technology teams, as well as ongoing optimisation forums aimed at improving their commercial performance. You will leverage data to drive recommendations that improve overall performance. The Partner Growth Manager is accountable for shaping and delivering growth strategy for their assigned Partner(s), supporting improved commercial outcomes including customer acquisition, retention, order growth and profitability.
Works closely with the Partner’s ecommerce, marketing and technology teams and cross‑functional Ocado stakeholders to align growth priorities and execution. Uses growth, trading and customer data and analytics to understand commercial performance, identify trends and opportunities, and deliver clear, actionable recommendations to Partners and internal stakeholders. Accountable for translating Partner growth objectives into clear, prioritised growth initiatives and optimisation opportunities that support long‑term commercial success, maximising the potential of the OSP platform.
Acts as Ocado’s primary growth and ecommerce subject matter expert for the Partner, using deep knowledge of OSP capabilities and growth / go‑to‑market expertise to shape recommendations on ecommerce configuration, trading, monetisation and customer experience, as well as sustainable marketing and communications adapted to the local competitive landscape. Owns the Partner relationship for e‑commerce and growth OSP roadmap engagement, acting as the named point of contact for trading, monetisation, customer experience roadmap topic, and, in general, any non‑operational topic.
Represents Partner growth and ecommerce requirements and priorities into Ocado’s roadmap governance processes, supporting feature discovery with clear problem definition, context and Partner business case and value articulation. Monitors delivery and adoption of growth‑critical features and capabilities, working with internal teams and Partners to maximise realised commercial value and improve utilisation of growth‑enabling functionality. Identifies and escalates risks, dependencies or delivery issues that may impact the Partner’s ability to realise growth from OSP capabilities.
About you
- Fluency in English essential and one other European language desirable (French, Spanish, Polish, Swedish)
- Bias to action, capable of designing data‑driven strategies but also secure implementation
- Stakeholder, relationship building and networking skills
- A team player who’s comfortable interacting with Partner teams
- Self‑motivated with an ability to deliver to deadlines and multi‑task under pressure
- Comfortable dealing with ambiguity and uncertainty
- Able to handle difficult situations, facing challenges with positivity, confidence and pragmatism
- Experience in one or several of the following fields: Performance marketing within a direct to consumer business (grocery ecommerce experience a plus); Commercial or trading experience in a direct to consumer business (grocery ecommerce experience a plus); Familiarity and passion for data‑driven marketing, consumer insight, and ecommerce; Familiarity with or experience with measuring and optimizing key growth metrics including user growth, conversion, LTV
What we offer
We believe in supporting our people with meaningful, flexible benefits that prioritise well‑being and work‑life balance. Here’s a snapshot of what you can expect: Time to recharge: 25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
Partner Growth Manager employer: Ocado Technology Group
At Ocado Commercial, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the online grocery sector. Our dynamic work culture fosters personal and professional growth, offering employees the chance to engage with leading retailers while enjoying flexible benefits such as generous annual leave and the opportunity to work remotely. Join us in shaping the future of retail, where your contributions directly impact our partners' success and your career development is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Growth Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Ocado and its partners. Understand their business model and how the OSP works. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the Partner Growth Manager role. Highlight your knowledge of ecommerce and data-driven strategies to impress the interviewers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Ocado.
We think you need these skills to ace Partner Growth Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Partner Growth Manager role. Highlight your experience in ecommerce and how it aligns with our mission at Ocado. We want to see how you can bring value to our team!
Showcase Your Data Skills:Since this role involves a lot of data-driven decision making, don’t shy away from showcasing your analytical abilities. Share examples of how you've used data to drive growth or improve performance in previous roles.
Be Personable:We love a good personality! When writing your application, let your unique voice shine through. Show us that you’re not just a fit on paper, but also someone who can build strong relationships with our partners.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to the right people, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Ocado Technology Group
✨Know Your Stuff
Before the interview, dive deep into Ocado's Smart Platform and its features. Understand how it revolutionises online grocery and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared.
✨Showcase Your Data Skills
Since the role involves leveraging data for growth strategies, come prepared with examples of how you've used data to drive decisions in previous roles. Be specific about the metrics you tracked and the outcomes achieved.
✨Build Relationships
Emphasise your relationship-building skills during the interview. Share stories about how you've successfully collaborated with stakeholders in past roles, especially in e-commerce or retail settings. This will highlight your ability to work effectively with partners.
✨Be Ready for Challenges
Expect questions about handling ambiguity and difficult situations. Prepare examples that demonstrate your problem-solving skills and positive attitude when faced with challenges. This will show that you're resilient and adaptable, key traits for a Partner Growth Manager.
