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- Tasks: Lead the Frozen Demand Planning team and oversee stock performance across fulfilment centres.
- Company: Join Ocado Logistics, a leader in innovative technology and customer experience.
- Benefits: Enjoy flexible work, generous leave, private medical cover, and exclusive discounts.
- Why this job: Make a real impact in a dynamic environment with endless opportunities for growth.
- Qualifications: Strong leadership skills and experience in supply chain operations required.
- Other info: Be part of a diverse team committed to changing the way the world shops.
The predicted salary is between 36000 - 60000 £ per year.
Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world — changing the way the world shops, for good.
We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country, using our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, we offer employees a career where no two days are ever the same.
About the role:
We are looking for a Network Operations Manager – Freezer to lead our Frozen Demand Planning team. In this role, you will oversee stock availability and performance across Customer Fulfilment Centres (CFCs) and 3PL partners, ensuring operational excellence and sustainable growth in the Frozen category. You will be accountable for delivery of supply chain KPIs including customer availability, fulfilment, stock holding, and purge management while supporting strategy and stakeholder management across the network.
You will be – Skills and responsibilities:
- Lead and develop a team of Demand Planners, driving performance, succession planning, and alignment with Frozen category strategy.
- Own the delivery of supply chain performance metrics: Customer ATP, Fulfilment, Stock Holding, and Purge.
- Oversee operational planning including seasonal events, promotions, and inbound/outbound stock coordination.
- Manage stakeholder relationships with trading teams, 3PL providers, suppliers, and internal teams to ensure smooth operations.
- Identify opportunities for continuous improvement, implement process changes, and contribute to cross-functional projects.
About you:
- Proven ability to lead and develop high-performing teams within a KPI-driven environment.
- Strong analytical and operational expertise with the ability to interpret complex data and make informed decisions.
- Excellent communication skills with the ability to influence and build relationships across teams and external partners.
- Solid understanding of supply chain operations, budgeting, and 3PL management.
- Confident in independently managing projects, solving problems, and representing your team to senior stakeholders.
What you can expect to receive in return:
Ocado offers a collaborative atmosphere, an award-winning recognition programme, and a benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.
Benefits include:
- Flexible Work: Enjoy 30 days of \’work from anywhere\’ policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Comprehensive private medical insurance.
- Family-Friendly: Maternity, adoption, shared parental leave, and paternity leave.
- Financial Aid: Interest-free train tickets and Cycle to Work Scheme.
- Shuttle Services: Free shuttle buses connecting you to work.
- Share Schemes: Participate in exciting share plans.
- Shopping Perks: 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: Income Protection and Life Insurance.
Diversity and Inclusion:
Ocado Group is an equal opportunities employer. All potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability.
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Network Operations Manager - Freezer employer: Ocado Technology Group
Contact Detail:
Ocado Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Manager - Freezer
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those at Ocado. A friendly chat can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching Ocado's values and recent projects. Show us how your skills align with their mission to revolutionise shopping and enhance customer experience.
✨Tip Number 3
Practice your STAR technique for answering competency questions. We want to hear about your past experiences and how they relate to the role of Network Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining the Ocado team.
We think you need these skills to ace Network Operations Manager - Freezer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Operations Manager role. Highlight your experience in leading teams, managing supply chain operations, and achieving KPIs. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the Frozen category and how you can contribute to our mission at Ocado Logistics. Keep it engaging and relevant to the role.
Showcase Your Analytical Skills: Since this role involves interpreting complex data, make sure to include examples of how you've used analytical skills in past positions. We love seeing how you’ve made informed decisions based on data!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ocado Technology Group
✨Know Your Numbers
As a Network Operations Manager, you'll be dealing with KPIs like Customer ATP and Stock Holding. Brush up on these metrics before your interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Skills
This role involves leading a team of Demand Planners, so be prepared to share examples of how you've developed high-performing teams. Talk about your approach to succession planning and how you motivate your team to meet targets.
✨Understand the Supply Chain
Familiarise yourself with supply chain operations, especially in the frozen category. Be ready to discuss any relevant experience you have with 3PL management and how you've improved operational efficiency in past roles.
✨Build Relationships
Strong communication skills are key for this position. Think of examples where you've successfully managed stakeholder relationships. Highlight your ability to influence and collaborate with trading teams and suppliers to ensure smooth operations.
