Leadership Development Manager in Hatfield

Permanent, full-time Hybrid – Based from our Hatfield office.

Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world — changing the way the world shops, for good. We’re reshaping the way the world shops. From high-tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK — from drivers and personal shoppers to engineers and leaders — how we develop our leaders has never been more important.

The Opportunity: We’re seeking a dynamic Leadership Development Manager to shape the future of leadership at Ocado Logistics. In this role, you will design a comprehensive leadership development strategy that empowers leaders and strengthens capabilities at every level — helping them grow, perform, and make a meaningful impact across our complex, diverse organisation of 16,000+ colleagues, spanning frontline, operational, and corporate leadership populations. Reporting to the Head of People Experience you will define and drive the leadership development direction, strategy, and roadmap. Collaborating with senior leaders, people partners, and specialists across People Experience, you’ll translate organisational priorities into commercially relevant, operationally grounded leadership programmes aligned to Ocado Logistics’ culture and future ambitions.

To be successful in this role, you will be an experienced leadership development professional with a strong track record of designing leadership development programmes, talent development and high-impact learning journeys in complex, diverse organisations, including those with large front-line populations. You will have experience building programmes from inception, shaping initiatives that engage and influence stakeholders at all levels.

What you’ll be doing:

• Framework Governance: Architect and govern a scalable, design-first leadership framework rooted in core organizational competencies.
• Talent Development: Design adaptive succession roadmaps that align high-potential growth with long-term business strategy.
• Learning Architecture: Create high-impact, reproducible learning journeys and set pedagogical standards for all internal and external delivery.
• Strategic Alignment: Translate executive insights and rigorous TNA into high-level design specifications and actionable roadmaps.
• Impact Measurement: Establish ROI and effectiveness frameworks to drive continuous, data-led program improvement.
• Partner Management: Oversee external suppliers and coaches to ensure quality, value, and alignment with leadership standards.
• End-to-End Ownership: Lead projects from strategic design through to hands‑on delivery in a fast‑paced environment.
• Leadership Advocacy: Champion a consistent leadership narrative and build capability across the entire organization.

What we’re looking for:

• Proven experience designing and delivering leadership development programmes end to end, ideally within complex or operational organisations - such as FMCG, Manufacturing, Retail, Aviation or similar.
• Strong capability in both strategic programme design and hands‑on facilitation and delivery.
• Experience building leadership development frameworks, curricula, or portfolios.
• Confidence working with senior leaders and influencing stakeholders across all levels of the organisation.
• Excellent facilitation, communication, and storytelling skills.
• Strong project management capability, with experience managing multiple initiatives simultaneously.
• Analytical mindset with the ability to evaluate impact and demonstrate ROI.
• Experience working with digital learning platforms, coaching models, and blended learning approaches.
• Comfortable operating in ambiguity and building structure where needed.

Key competencies:

• Strategic thinking and organisational insight
• Leadership development expertise
• Executive presence and stakeholder influence
• Strong project and programme management
• Data‑driven decision making
• Collaboration and relationship building
• Creativity, resilience, and problem‑solving

What you can expect to receive in return: At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our product, alongside an award‑winning recognition programme and benefits package that includes a healthy work‑life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

• Flexible Work: Enjoy 30 days of ‘work from anywhere’ policy for a balanced life.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well‑being.
• Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
• Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
• Private Medical Cover: Rest easy with comprehensive private medical insurance.
• Family‑Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Financial Aid: Get interest‑free train tickets and join our Cycle to Work Scheme.
• Shuttle Services: Convenient free shuttle buses connect you to work.
• Share Schemes: Join exciting share plans to participate in our success.
• Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
• Financial Protection: We offer Income Protection and Life Insurance for financial security.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.