At a Glance
- Tasks: Drive online growth strategies and build strong partnerships with leading retailers.
- Company: Join Ocado Commercial, revolutionising online grocery with innovative technology.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with travel opportunities and a focus on collaboration.
- Why this job: Shape the future of retail while working with global giants like Kroger and AEON.
- Qualifications: Experience in e-commerce growth strategies and strong analytical skills required.
The predicted salary is between 50000 - 65000 € per year.
We are Ocado Commercial, and we are revolutionising online grocery. We partner with the world's leading retailers, providing our innovative Ocado Smart Platform (OSP) – a powerful blend of automation and software – to elevate their e-commerce capabilities. Join us and be part of a team that's shaping the future of retail, working with global giants from Kroger to AEON.
About the Role
The Account Manager role is an exciting opportunity in our European Partnership team to directly influence the commercial success of our Partners. We are looking for a strategic and commercially driven e-commerce leader to join our European Partnership team. In this role, you will own the strategy to drive online growth for our partners, ensuring commercial success, operational efficiency, and international scalability. This role is hybrid, working 2 days per week in our UK Head Office in Hatfield, and 3 days per week from home. Regular travel to our partners’ offices and operational sites will be required.
Your main mission will be to drive the success of your account, supporting your partner to achieve our joint goals. You will develop and maintain strong relationships, help your partner to grow its online business, as well as realising new commercial opportunities for Ocado.
- Account Development: Developing, updating and owning partnership strategy that aligns with the partner's e-commerce goals, focusing on identifying and maximising opportunities for market share growth and operational optimisation.
- Responsible for overseeing the overall delivery of the agreed partnership goals, including building a strong internal collaboration network and securing appropriate support to meet those partnership goals.
- Primary interface between Ocado and the partner for all relationship matters, including escalations.
- Pursuing opportunities to develop the partner relationship further, from creative idea generation, business case development, commercial negotiation and overseeing implementation.
- Ensuring that Operations are supporting Growth and that teams are aligned with the same objectives and KPIs.
- Partner Growth: Owning the shaping and delivery of a strategy to help your partners grow and improve their commercial outcomes.
- Leveraging data to provide regular reporting to internal and external stakeholders, highlighting key trends and opportunities to improve growth.
- Delivering actionable recommendations partners can implement within their organizations to support growth.
- Becoming an expert on all the relevant OSP features that can support growth, and ensuring your partners are fully utilising these features to drive their goals.
- Maintaining strong awareness of the market your partner operates in and providing timely and actionable recommendations to help them take advantage of opportunities.
About you
- Languages: Fluency in English is essential. Other European languages desirable (French, Spanish, Polish or Swedish).
- Years of proven track record in one or several of the following fields: Developing and executing online growth strategies within a direct to consumer business with complex logistics (grocery ecommerce experience a big plus).
- Retail and/or strategy management consulting experience, with projects focusing on growth and/or logistics.
- Hypergrowth start-ups or scale-ups.
- Familiarity and passion for data-driven marketing, consumer insight, and ecommerce.
- Familiarity with or experience with measuring and optimising key growth metrics including user growth, conversion, LTV.
- Comfortable utilising data to gain a clear understanding of the customer journey, identify and implement improvements, and measure performance.
- A highly analytical skill set, able to use data to drive insights and recommendations for partners.
- Deep understanding of financial statements.
Account Manager employer: Ocado Technology Group
At Ocado Commercial, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our hybrid working model allows for flexibility, with the opportunity to collaborate in our Hatfield office while also enjoying the benefits of remote work. We are committed to employee growth, offering extensive training and development opportunities, and the chance to work with leading global retailers, making your role as an Account Manager both impactful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Ocado and its partners. Understand their e-commerce strategies and think about how you can contribute to their growth. Show them you're not just another candidate; you're the one they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Account Manager role. Highlight your strategic thinking and data-driven approach to show you’re the perfect fit for driving online growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Ocado.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in e-commerce and any relevant achievements that showcase your ability to drive online growth. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Ocado Commercial. Be sure to mention any specific experiences that relate to partnership strategy and growth.
Showcase Your Analytical Skills:Since this role involves leveraging data for growth, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive insights and improve performance in previous roles. We love data-driven decision-making!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our culture and values while you’re there!
How to prepare for a job interview at Ocado Technology Group
✨Know Your E-commerce Stuff
Make sure you brush up on the latest trends in e-commerce, especially in grocery. Understand how platforms like Ocado Smart Platform work and be ready to discuss how you can leverage these tools to drive growth for partners.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed successful online growth strategies in the past. Be specific about your role, the challenges you faced, and the results you achieved. This will demonstrate your ability to think strategically and deliver results.
✨Be Data-Driven
Familiarise yourself with key growth metrics and be prepared to discuss how you've used data to inform decisions. Bring examples of reports or analyses you've created that led to actionable insights for previous partners or clients.
✨Build Rapport and Communicate Effectively
Since this role involves maintaining strong relationships, practice your communication skills. Think about how you can build rapport quickly and effectively with potential partners. Prepare to discuss how you've successfully navigated relationship challenges in the past.
