At a Glance
- Tasks: Lead data projects to boost ecommerce efficiency and growth for global partners.
- Company: Join Ocado, a tech-driven leader transforming grocery retail with AI and robotics.
- Benefits: Enjoy remote work options, generous leave, and discounts on Ocado.com.
- Why this job: Make impactful decisions, mentor others, and shape the future of grocery retail.
- Qualifications: Experience in data analysis, marketing, and strong communication skills required.
- Other info: Hybrid working model with a vibrant team culture and international travel opportunities.
The predicted salary is between 36000 - 60000 £ per year.
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Senior Ecommerce Data Analyst | Ocado Solutions | Hatfield | Hybrid (2 days office)
About Us
“We are on a mission to transform the future of grocery retail through sustained technology innovation.”
Ocado Group is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and hardware systems that power Ocado.com, the world’s largest online-only grocery retailer as well as the global ‘Ocado Smart Platform’. With everything from websites to fully autonomous warehouses that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business. We architect and build groundbreaking, game-changing technology solutions.
About the team: This role sits within Ocado’s Solutions division. Supporting our partners around the world in a consistent way is essential to maintaining long-term relationships and ensuring our commercial success. The Solutions teams provide all of our Ocado Smart Platform (OSP) partners with wide-ranging remote and local support, enabling them to deliver on their retail customer promises every day.
The mission of the Solutions Analytics team is to “Provide the insight, advice, and services to help our partners and prospects succeed and grow with OSP.”
About the role: As a Senior Data Analyst, you will lead projects using ecommerce, marketing, and customer data to identify efficiency gains and growth opportunities across our OSP partners\’ businesses. Your insights will directly influence multi-million-pound decisions, improve customer experiences, and contribute to Ocado’s mission of transforming grocery retail.
Role
You’ll work with large datasets and advanced tools, lead high-impact projects, mentor junior analysts, and play a key role in shaping analytics solutions that drive partner success globally. Projects may include:
- Leading investigations into trends and patterns in partners’ ecommerce and marketing performance, and presenting findings back to partners.
- Collaborating with cross-functional teams to identify opportunities for partner growth — including leveraging OSP ecommerce features, improving customer acquisition, increasing average order frequency (AOF) and value (AOV), and reducing churn.
- Working with partners to ensure effective use of customer data for marketing and ecommerce reporting, including lifetime value (LTV) and cohort analysis.
- Partnering with Ocado Solutions and Technology to identify and close gaps in data feeds and ecommerce data layers.
- Creating compelling dashboards and reports that present insights in actionable, user-friendly formats.
- Contributing to team processes, project management, and mentoring junior analysts to foster a collaborative, innovative environment.
What we’re looking for: Essential skills and experience:
- Extensive experience with data analysis and visualisation tools (e.g. SQL, Excel/Google Sheets, VBA/AppScript, Data Studio/Tableau/Looker, Google Analytics/Adobe Analytics).
- Proven experience leading projects in the marketing/ecommerce sector, with a strong understanding of customer lifetime metrics, cohort modelling, and performance marketing reporting.
- Ability to quantify the incremental uplift of partners’ marketing campaigns.
- Strong communication and presentation skills, with the ability to engage both technical and non-technical senior stakeholders.
- A problem-solving mindset and the ability to analyse and resolve complex issues.
- Experience mentoring junior team members and leading projects independently.
Desirable Skills
- Proficiency in Python and Google Colab for advanced data processing.
- Experience with process mining technologies such as Celonis.
- Familiarity with AI-driven analytics and predictive modelling.
- Background in online grocery, retail, or logistics analytics.
- Willingness to travel internationally to meet OSP partners.
What Do I Get In Return
- 30 Day ‘work from anywhere’ policy +
- Remote working for the month of August
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Private Medical Insurance
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Opportunity to participate in Share save and Buy as You Earn share schemes
- 15% discount on Ocado.com and free delivery for all employees
- Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)
- Free shuttle bus to and from Hatfield train station
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
IT Services and IT Consulting
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Senior Data Analyst - Ecommerce employer: Ocado Solutions
Contact Detail:
Ocado Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data Analyst - Ecommerce
✨Tip Number 1
Familiarise yourself with the specific data analysis and visualisation tools mentioned in the job description, such as SQL, Excel, and Tableau. Being able to demonstrate your proficiency in these tools during interviews will set you apart from other candidates.
✨Tip Number 2
Prepare to discuss your previous experience leading projects in the ecommerce sector. Think of specific examples where your insights directly influenced business decisions or improved customer experiences, as this will showcase your impact and relevance to the role.
✨Tip Number 3
Brush up on your communication skills, especially when it comes to presenting complex data insights to both technical and non-technical stakeholders. Practising how to convey your findings clearly and effectively will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Network with professionals in the ecommerce and data analytics fields. Engaging with industry peers can provide valuable insights and potentially lead to referrals, which can significantly increase your chances of landing an interview with Ocado Solutions.
We think you need these skills to ace Senior Data Analyst - Ecommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis, particularly in ecommerce and marketing. Use specific examples that demonstrate your ability to lead projects and mentor junior analysts.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transforming grocery retail through technology. Mention how your skills align with the role's requirements, especially your experience with data visualisation tools and your problem-solving mindset.
Showcase Your Technical Skills: Clearly outline your proficiency in SQL, Excel, and any other relevant tools like Python or Google Analytics. Provide examples of how you've used these tools to drive insights and improve performance in previous roles.
Prepare for Potential Questions: Anticipate questions related to your experience with customer lifetime metrics and cohort modelling. Be ready to discuss specific projects where you quantified the impact of marketing campaigns and how you presented findings to stakeholders.
How to prepare for a job interview at Ocado Solutions
✨Showcase Your Data Skills
Make sure to highlight your extensive experience with data analysis and visualisation tools like SQL, Excel, and Tableau. Be prepared to discuss specific projects where you've successfully used these tools to drive insights and decisions.
✨Understand Ecommerce Metrics
Familiarise yourself with key ecommerce metrics such as customer lifetime value (LTV), average order frequency (AOF), and cohort analysis. Be ready to explain how you have applied these metrics in previous roles to improve marketing performance.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving mindset. Think of examples where you've analysed complex issues and developed actionable solutions, particularly in the context of ecommerce or marketing.
✨Engage with Stakeholders
Demonstrate your strong communication skills by preparing to discuss how you've engaged with both technical and non-technical stakeholders. Share examples of how you've presented findings and influenced decision-making in past projects.