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- Tasks: Lead exciting marketing campaigns for Zoom, driving customer engagement and brand growth.
- Company: Join Ocado Retail, the UK's largest online supermarket with a vibrant team culture.
- Benefits: Enjoy hybrid working, competitive salary, health perks, and discounts on groceries.
- Why this job: Be part of a fast-paced team shaping the future of grocery delivery.
- Qualifications: Experience in marketing, creativity, and a passion for food and culture.
- Other info: Opportunity for career growth in a dynamic, innovative environment.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application Closing Date: Thursday 12th March 2026
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
Zoom by Ocado is Ocado Retail’s rapid grocery offering, delivering groceries in under 60 minutes to customers from our fully-automated warehouses. This is a rare opportunity to become a key member of the CRM team, within a wider dynamic and growing Zoom team, working to rapidly scale the business as we expand across London and further afield to win in the fast-growing immediacy grocery market.
About The Team And The Role
Working closely with the wider Customer team and reporting to the Senior Customer Lead, the Senior Marketing Executive is responsible for planning and delivering marketing campaigns that provide a clear and strong motivation for people to shop with Zoom. Your mission is to accelerate Zoom by Ocado’s market share and brand love, driving measurable customer acquisition and retention through the execution of data-led, creative omni-channel strategies that champion the speed and quality of our service.
As part of a lean, “start‑up” style team, you will thrive on autonomy and self‑management. You will be expected to translate customer needs into persuasive creative communications, leveraging data to ensure every message hits the mark.
What You’ll Do
- Execution & Trade: Manage the trade marketing calendar, coordinating with Customer, Ecom and Trade teams to bring commercial initiatives to life seamlessly across all touchpoints. Lead both the strategic planning and practical execution phases, aligning Creative, Digital, Retention, and Ecom teams to ensure cohesive, on‑brand, and on‑time omni‑channel delivery.
- Brand & Social: Take full ownership of Zoom’s social platforms, managing the end-to-end campaign calendar, including content creation. Partner with acquisition on establishing an influencer partnership strategy. Drive creative collaboration: Partner closely with the in‑house creative team to conceptualise innovative campaigns and continuously refine the Zoom brand identity.
- Analysis & Insight: Drive data‑led decision making: Leverage commercial data and customer insights to develop recommendations and optimisation for future campaigns. Performance reporting: Oversee regular reporting on channel performance and key KPIs, delivering everything from weekly trade updates to deep‑dive post‑campaign analysis.
Who You Are
- Brand‑Centric & Commercially Driven: You don’t just execute campaigns; you drive brand growth and tangible business results. You are comfortable making data‑driven trade‑offs to balance brand equity with hard commercial targets.
- Foodie & Consumer Obsessed: You are genuinely passionate about food and culture. You understand what drives customers to shop, cook, and indulge—and you know how to tap into those cravings through compelling marketing.
- Rigorous Attention to Detail: Whether it’s signing off social copy, checking budget spreadsheets, or reviewing creative assets, you ensure 100% accuracy and brand consistency before anything goes live.
- Collaborative Influencer: You possess excellent communication skills, capable of building productive relationships across a diverse matrix.
- Agile & Proactive: You embody a “start‑up” mindset. In the world of rapid delivery, you are willing to roll up your sleeves—whether that’s jumping on a sudden social trend, adjusting a plan due to stock availability, or leading a strategic deep‑dive.
- Insight‑Led & Curious: You are naturally inquisitive. You challenge the status quo and use data to find the next opportunity for optimisation in the marketing funnel.
- Marketing Toolkit: You are comfortable behind the lens. Proven experience filming mobile‑first content, editing high‑quality Reels (using native tools, CapCut, or InShot), and managing the upload process is essential.
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market‑leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process: Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI: In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.
Everyone’s welcome: We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
Senior Marketing Executive (Zoom) in Hatfield employer: Ocado Retail
Contact Detail:
Ocado Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Marketing Executive (Zoom) in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Ocado or in similar roles. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past campaigns, bring them along to interviews. It’s all about demonstrating how you can drive brand growth and deliver results for Zoom by Ocado.
✨Tip Number 3
Be ready to discuss data! Since this role is all about leveraging insights, come prepared with examples of how you've used data to inform your marketing strategies. It’ll show you’re not just creative but also analytical.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Ocado family.
We think you need these skills to ace Senior Marketing Executive (Zoom) in Hatfield
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and culture shine through. We want to see how your interests align with our mission at Zoom by Ocado, so share your foodie experiences and insights!
Be Data-Driven: Since this role is all about leveraging data for marketing strategies, make sure to highlight any experience you have with data analysis. We love candidates who can use insights to drive decisions, so don’t hold back on showcasing your analytical skills!
Tailor Your Application: Take the time to customise your application for the Senior Marketing Executive role. Use keywords from the job description and demonstrate how your skills and experiences make you the perfect fit for our team at Zoom.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Ocado Retail
✨Know Your Stuff
Before the interview, dive deep into Zoom by Ocado's mission and values. Familiarise yourself with their marketing strategies and recent campaigns. This will not only show your enthusiasm but also help you align your answers with what they’re looking for.
✨Showcase Your Creativity
As a Senior Marketing Executive, creativity is key! Prepare examples of past campaigns you've worked on, especially those that were data-driven and innovative. Be ready to discuss how you can bring fresh ideas to Zoom’s marketing efforts.
✨Be Data-Driven
Since the role emphasises data-led decision making, come prepared with insights from your previous roles. Discuss how you've used data to optimise campaigns and drive results. This will demonstrate your analytical skills and understanding of the market.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, upcoming projects, or how they measure success in their campaigns. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.