At a Glance
- Tasks: Craft compelling stories and manage media relations to elevate our brand.
- Company: Join Ocado Retail, the UK's largest online supermarket with a vibrant culture.
- Benefits: Enjoy hybrid working, health perks, discounts, and a supportive team environment.
- Other info: Collaborative atmosphere with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team shaping the future of online retail communications.
- Qualifications: Experience in PR or corporate communications with strong writing skills.
The predicted salary is between 28800 - 43200 € per year.
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application Closing Date: Wednesday 18th March 2026
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market‑leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com.
About The Team And The Role
We are on the hunt for a talented corporate PR executive. One who has an eye for a story, a love of media and an ability to distil complex corporate narratives to drive advocacy amongst stakeholders and key audience groups. Based in our Communications and Social team, as an earned first storyteller you will be as comfortable engaging with media and handling inbounds at the press office as you are leading on the strategy for Ocado Retail’s LinkedIn to position us as a thought leader in the industry.
What You’ll Do
- Strategy in Action – Proactively Promote the Brand
- Corporate Storytelling & Press Office: Partner with the Corporate Comms Manager and the agency to lead on proactive press office storytelling, harnessing Ocado Retail’s data to position the brand as a cultural commentator on consumers shopping habits.
- Media Relations: Manage the Corporate PR agency to deliver strong coverage across traditional and non‑traditional media outlets, landing key messages through press office storytelling and integrated masterbrand campaigning aligned to broader trends and insights.
- Financial Reporting: Support the Head of Communications and Social and the Corporate Communications Manager with financial reporting and results announcements, including leading on the development of video content to bring our results to life on channels like LinkedIn.
- Digital Thought leadership: Lead on ORL’s LinkedIn output, managing the channel alongside internal communications executive and the agency to humanise the brand and ensure we are considered an industry leader through insightful and varied content.
- Cross‑Functional Collaboration: Work with Commercial, Influencer, Social, Sustainability and Buying teams to uncover trends/data for key messages and identify relevant moments across the business that can help support Ocado’s corporate reputation.
Press Office
- Reactive Communications: Lead on issues and crisis communications as they arise.
- Escalation Management: Work closely with Customer Hub colleagues to handle PR escalations and ensure alignment on messaging for issues that impact customers.
- Stakeholder Management: Keep relevant stakeholders (including the Leadership Team and shareholders) informed and updated on any issues concerning Ocado Retail in the media.
Internal Communications
- Assist on the drafting of key statements and/or messaging for key internal projects as one of the comms experts within the business alongside ORL people team and other key stakeholders.
- Build strong relationships with colleagues across the Ocado network, remaining tuned into the latest internal news to ensure external and internal communications strategies feel aligned.
Masterbrand Campaigns
- Support on the development of creative masterbrand campaigns alongside the broader Communications and Social team to support broader business objectives around driving consideration for Ocado Retail and strengthening emotional connections with various stakeholders.
Who You Are
- Experience in corporate communications, PR or media relations either at an agency or in house.
- Strong written and verbal communication skills, with the ability to produce clear and engaging materials.
- Proven ability to manage multiple tasks and deadlines in a fast‑paced environment.
- Familiarity with media monitoring tools and press office processes.
- Strong stakeholder management and relationship‑building skills.
- Excellent presentation skills.
- Interest in the media and retail landscape.
- Excellent problem‑solving skills and a ‘can‑do’ attitude.
- Collaborative and love suggesting new ideas, angles and approaches which will get great engagement and pick up in the press.
- Strong LinkedIn expertise: You have expertise in creating brilliant posts for LinkedIn and know how to galvanise internal leaders to share, post and interact on the platform.
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market‑leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process: Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team.
Your Application and AI: In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self.
Everyone’s welcome: We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally.
PR Executive in Hatfield employer: Ocado Retail
At Ocado Retail, we pride ourselves on being a dynamic and innovative employer that fosters a collaborative work culture. As a PR Executive in Hatfield, you'll enjoy hybrid working arrangements, competitive benefits including private medical insurance and generous discounts, and ample opportunities for professional growth within the world's largest online supermarket. Join us to be part of a team that values creativity and encourages you to challenge the status quo while making a meaningful impact in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land PR Executive in Hatfield
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those already at Ocado. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills on LinkedIn! Share your thoughts on PR trends or comment on relevant news. This not only showcases your expertise but also gets you noticed by the right people at Ocado.
✨Tip Number 3
Prepare for interviews like a pro! Research Ocado’s recent campaigns and think about how you can contribute. Bring fresh ideas to the table and don’t be afraid to show your passion for the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right folks. Plus, it shows you’re serious about joining the team at Ocado Retail.
We think you need these skills to ace PR Executive in Hatfield
Some tips for your application 🫡
Show Your Storytelling Skills:As a PR Executive, storytelling is key! Make sure your application highlights your ability to craft engaging narratives. Use examples from your past experiences where you’ve successfully communicated complex ideas in a simple way.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific skills and experiences that match the job description. We want to see how you can contribute to our mission at Ocado Retail!
Be Professional Yet Personal:While professionalism is crucial, don’t shy away from letting your personality shine through. We’re looking for someone who can connect with people, so share a bit about what drives you and why you’re passionate about PR.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ocado Retail
✨Know Your Stuff
Before the interview, dive deep into Ocado Retail's mission and values. Familiarise yourself with their latest campaigns and media coverage. This will not only show your genuine interest but also help you tailor your responses to align with their goals.
✨Showcase Your Storytelling Skills
As a PR Executive, storytelling is key. Prepare examples of how you've successfully crafted narratives in past roles. Be ready to discuss how you can leverage data to create compelling stories that resonate with audiences and stakeholders.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about the team’s current projects or challenges they face. This demonstrates your enthusiasm and collaborative spirit, which is crucial for the role.
✨Prepare for Crisis Scenarios
Given the nature of PR, be prepared to discuss how you would handle potential crises. Think of examples from your experience where you managed issues effectively. This will highlight your problem-solving skills and readiness to tackle challenges head-on.
