Ocado Retail is seeking an IT Change & Release Manager for a 12-month fixed-term contract in Hatfield with hybrid working (3 days in the office). The role leads the evolution and governance of our Change & Release capabilities, ensuring safe, scalable live services and strong collaboration with the IT Service Operations Lead and external teams.
You’ll own processes, metrics, and AI-enabled automation, drive service transition initiatives, and shape ITSM tooling to deliver intelligent
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IT Change & Release Manager — Lead with AI-Driven ITSM in Hatfield employer: Ocado Retail
At Ocado Retail, we pride ourselves on being a forward-thinking employer that champions innovation and employee development. Located in Hatfield, our hybrid working model allows for a balanced work-life experience while you collaborate with a dynamic team dedicated to delivering exceptional service and value. With access to our AI Academy and a comprehensive benefits package, including private medical insurance and generous holiday allowances, we empower our colleagues to thrive both personally and professionally.
