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For Companies At a Glance
- Tasks: Plan and execute exciting online events and campaigns to enhance customer experience.
- Company: Join Ocado Retail, the UK's largest online supermarket with a vibrant team.
- Benefits: Enjoy hybrid working, competitive salary, health perks, and discounts at M&S.
- Why this job: Be part of a dynamic team that shapes the future of online shopping.
- Qualifications: Detail-oriented, strong communicator, and data-savvy problem solver.
- Other info: Great career growth opportunities in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application closing date: Wednesday 11th February 2026
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com.
About The Team And The Role
We want to make the shopping experience for our customers as simple, smart and inspiring as possible, whilst hitting commercial goals. As part of the Merchandising team, it’s our job to inspire customers and ensure all events follow a smooth customer journey through brilliant shop-keeping. As an Ecommerce Events Executive, you will play a key role in planning, briefing, executing and optimising onsite Events & Campaigns on Ocado.com.
What You’ll Do
- Develop an in-depth knowledge of customers and their shopping behaviours of events, using a suite of data and insight sources and tools.
- Update and manage the top level media execution onsite including the homepage, checkout walk, slot booking and various other pages.
- Ensure that all Events & Campaigns are up to date and relevant for the customer closely following the Ecommerce sitemap and Customer Marketing Calendar.
- Use various systems to launch, optimise and update campaigns including media assets and tagging.
- Reviewing, manipulating & analysing data to report on Ecommerce KPI performance using available insight tools.
- Inferring customer behaviour from the data and presenting these insights to key stakeholders on a regular basis along with actionable recommendations to improve performance.
- Use the merchandising levers available to optimise whilst also supporting in scoping & briefing Insight Teams on additional data required to effectively track customer performance to optimise further.
- Build strong working relationships amongst peers across Customer & Commercial including Buying, Trade Marketing, Creative, Supplier Services, Pricing & Promotions, Product & Propositions, Merchandising and SFM to ensure we are working towards the right priorities and aligned outcomes.
- Keeping up to date on event analysis within the market, drawing on inspiration from competitors or other ecommerce sites to suggest optimisation plans that drive event growth within Ocado.
Who you are
- Excellent attention to detail skills, with an eye for detail to be able to provide accurate and high quality work.
- Competent and confident working on internal systems, spreadsheets and PowerPoint presentations.
- Excellent communication skills, both written and verbal.
- PC literate, including Excel, as well as a quick learner, as the role will require the use of a number of different internal systems.
- A problem solver who is organised and able to balance multiple priorities at once.
- Customer focused as the more you can understand our customers’ needs, the easier and more fulfilling this job will be.
- Results orientated – Proactive and focused on delivery of successful outcomes for the team and ORL.
- Bases decisions on solid rationale supported by data and insights, takes ownership of issues and decisions.
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal.
- Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
- Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
- Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.
Everyone’s welcome
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and evenly. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
Ecommerce Executive – Events and Campaigns in Hatfield employer: Ocado Retail
Contact Detail:
Ocado Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive – Events and Campaigns in Hatfield
✨Tip Number 1
Get to know the company inside out! Research Ocado Retail, their values, and recent campaigns. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and thinking about how your skills align with the role. Use the job description as your guide to highlight relevant experiences and show how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Ecommerce Executive – Events and Campaigns in Hatfield
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to reflect the values and mission of Ocado Retail. Show us that you get what we're about and how you can contribute to delivering joy in every shop!
Be Clear and Concise: When it comes to your written application, clarity is key! Use straightforward language and avoid jargon. We want to see your skills and experiences shine through without any fluff. Keep it engaging but to the point!
Show Your Data Savvy: Since the role involves analysing data and customer behaviours, make sure to highlight any relevant experience you have with data tools or insights. We love candidates who can back up their claims with solid examples, so don’t hold back!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows us you’re keen on joining the Ocado family!
How to prepare for a job interview at Ocado Retail
✨Know Your Data
As an Ecommerce Executive, you'll be working with data to understand customer behaviours. Brush up on your analytical skills and be prepared to discuss how you would use data to optimise campaigns. Familiarise yourself with common ecommerce KPIs and think of examples where you've used data to drive decisions.
✨Showcase Your Communication Skills
This role requires excellent communication with various stakeholders. During the interview, demonstrate your ability to convey ideas clearly. Prepare examples of how you've successfully collaborated with teams in the past, especially in a fast-paced environment like ecommerce.
✨Be Customer-Centric
Ocado values a customer-focused approach. Think about how you can enhance the shopping experience for customers. Prepare to discuss specific strategies or ideas you have for improving customer engagement during events and campaigns.
✨Stay Updated on Market Trends
Research current trends in ecommerce and event marketing. Be ready to share insights on what competitors are doing well and how you could apply similar strategies at Ocado. This shows your proactive nature and genuine interest in the industry.
