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- Tasks: Support the Buying team with admin tasks and product management.
- Company: Join Ocado Retail, the UK's largest online supermarket, known for unbeatable choice and service.
- Benefits: Enjoy hybrid working, private medical insurance, discounts, and 26 days holiday plus flexible bank holidays.
- Why this job: Gain experience in a fast-paced environment while building your career in online retail.
- Qualifications: Minimum GCSEs required; strong admin skills and Microsoft Office knowledge preferred.
- Other info: Open to curious minds; we value passion for learning over strict qualifications.
The predicted salary is between 27000 - 42000 ÂŁ per year.
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Contract type: Fixed Term Contract (9 months)
Location: Hatfield (hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Entry level
Application closing date: 15th August
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
As a Category Assistant, you will provide administrative and commercial support to the Buying team for your category/categories. As part of the central Category Administration Team, you will also support the broader Buying team, as required.
You will be responsible for a variety of administrative and commercial tasks, with a key focus on accuracy, efficiency and proactiveness to ensure the product range and trading plans are optimised to support the overall Ocado Retail strategy and goals.
What You’ll Do
- Ensure all administrative tasks assigned by the Category Administration Manager are completed ahead of the deadline and managed as agreed between the Buyer and Supplier
- Product set up of new product listings
- Maintenance of current product listings
- Set up / maintain promotions
- Media loading – review banners prior to Go Live on the webshop
- Supplier set up, onboarding, and management
- Price establishment / price changes
- Provides regular clear updates to senior stakeholders of status of administrative tasks, identifying any risks in advance and working to mitigate.
- Assist the Customer Centre in a timely manner with responses for customer queries.
- Work within critical path deadlines for all accountabilities, working at pace whilst ensuring accuracy.
- Support with training on an ad-hoc basis.
- Adhere to Ocado Retail values and comply with GSCOP and Competition Law.
Who You Are
- Minimum GCSE or equivalent requirements
- Strong administrative and organisational skills
- Microsoft Office literate
- Previous experience in a fast-paced retail or buying environment preferable
At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you!
What’s In It For You
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
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Category Assistant (9 month FTC) employer: Ocado Retail
Contact Detail:
Ocado Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Assistant (9 month FTC)
✨Tip Number 1
Familiarise yourself with Ocado Retail's values and mission. Understanding their commitment to delivering joy in every shop will help you align your responses during interviews and show that you're genuinely interested in the company.
✨Tip Number 2
Highlight any experience you have in fast-paced retail or buying environments. Even if it's not directly related, showcasing your ability to work efficiently under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. The Category Assistant role requires strong administrative capabilities, so be ready to provide examples of how you've excelled in this area.
✨Tip Number 4
Network with current or former employees of Ocado Retail on platforms like LinkedIn. Gaining insights from insiders can give you a better understanding of the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Category Assistant (9 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Category Assistant role. Emphasise your administrative and organisational skills, as well as any experience in a fast-paced retail environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Ocado Retail that excite you, and explain how your background makes you a great fit for the team.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant tools. If you have experience with product listings or promotions, be sure to mention it, as these are key responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Category Assistant position.
How to prepare for a job interview at Ocado Retail
✨Research Ocado Retail
Before your interview, take some time to learn about Ocado Retail's mission, values, and recent developments. Understanding their commitment to customer service and product range will help you align your answers with their goals.
✨Showcase Your Organisational Skills
As a Category Assistant, strong administrative and organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects efficiently.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations in the role. Think of scenarios related to product listings, supplier management, or customer queries, and be ready to explain your thought process and actions.
✨Demonstrate a Proactive Mindset
Ocado values proactivity, so highlight instances where you took initiative in previous roles. Discuss how you identified potential issues and implemented solutions before they became problems, showcasing your ability to think ahead.
